Can anyone help my diamond won't turn on.

lucario07 · #1 (**permalink**) 08-26-2009, 05:41 PM

My diamond was working the other day but then the screen turned off by itself and it wont turn back on. The battery was full, i tried charging, and i waited a day with the battery off and it still won't turn on.

mulhiny · #2 (**permalink**) 08-26-2009, 05:42 PM

What happens when you plug it into your pc? Also, how old is it? Sprint should cover it if the phone is under a year old.

lucario07 · #3 (**permalink**) 08-26-2009, 05:55 PM

When i plug it into the pc it does nothing no charge and doesn't turn on. It is under 6 months old.

**CaliBoyPhillip** · #4 (**permalink**) 08-26-2009, 06:13 PM

I would say call sprint tech support, Get a replacement phone get send to you... chances are your wasting your time as i type if nothing solves your issue =\ Hve you tried entering boot loader? wait nvm it won't even do the vibrate correct when pressing power button? Yeah call them and if your lucky you'll have a nww or refurbish in one day or two. try the sprint store for faster service :P

lucario07 · #5 (**permalink**) 08-26-2009, 06:16 PM

ok i will call sprint support and it doesnt vibrate.

**CaliBoyPhillip** · #6 (**permalink**) 08-26-2009, 06:19 PM

Quote:

Originally Posted by lucario07

ok i will call sprint support and it doesnt vibrate.

Yeah it's maybe the phone or god knows... maybe your battery is jacked up :\ call them tho and what ever you do refuse to pay for it if they try to charge you as it should be replaced free, hope i help as i had this happen to me.

violent31601 · #7 (**permalink**) 08-26-2009, 06:19 PM

try taking the battery out and reinserting it then power on.

mine has done this before

**CaliBoyPhillip** · #8 (**permalink**) 08-26-2009, 06:29 PM

Quote:

Originally Posted by violent31601

try taking the battery out and reinserting it then power on.

mine has done this before

I doubt that would work as he said " i tried charging, and i waited a day with the battery off and it still won't turn on. " I only copied from a point but yeah good idea Violent :P nothing is build to last forever sadly tho =\

lucario07 · #9 (**permalink**) 08-26-2009, 07:35 PM

thanks everyone but i will probaly end up calling sprint

**CaliBoyPhillip** · #10 (**permalink**) 08-26-2009, 07:52 PM

Quote:

Originally Posted by lucario07

thanks everyone but i will probaly end up calling sprint

haha i sorta figured you hard already :P the faster you call the faster your order might get processed :P good luck bro!