Question for Telus Users
I just moved into a new home and its located at top of Coquitlam, Vancouver. The area leading to my street has great reception but once i get in front of my house, and generally my street, I barely get ANY reception at all. Mostly dropped calls and I cant even hear the other people on the line. Inside the house is obviously absolutely no reception. This is a middle to upper class area behind a golf course and populated.
Now i know in the contract it says that Telus is not responsible for indoor reception but what about outside my house? I think its pathetic that i have to drive a block to use my phone!
Any advice in trying to cancel my contract without a termination fee? I called and the "polite" rep said they cant do anything about it, but he gave me a roaming update number but that updated and still didnt improve the reception. Now im planning on calling back.. need some advice about how i should handle the situation. I know that they will deny responsibility and I know its nearly impossible to get out of a contract with telus without getting hurt. Im a student and cant afford the $480 cancellation fee.
Oh and ive tried to get rid of my contract on craigslists, asked friends, etc... but no luck.. even giving my diamond away for free with a student $50 plan which is probably the best unlimited data + fave 10 voice plan out there. No luck at all .. (all the trendys are busy buying the iphone 3gs) so a transfer is not really an option.
Thanks in advance
Last edited by Shivraj; 07-24-2009 at 04:57 AM.
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