GAHH! Telus, your refurbs kill me!

[banjoeball]

Hello all,

A month ago my Telus Diamond's screen cracked after falling from by bed (2 feet from the ground) to my floor (carpet, at that). I managed to get a swap unit that OF COURSE was a refurb unit. Today after flashing the newest Juicy, the phone gets stuck in a constant reset cycle. It'll go to the first splash screen, the PRL info etc. will display, then it resets again. It will do this until the end of time. - or until I pull the battery.

So I figured it was just a messy flash, H3ll, a Hard reset should fix it, or maybe I should flash the shipped Telus ROM, no big deal, right?

WRONG!

WHatever I do, It sticks in the reset cycle. I've tried many combinations of hard-resetting, flashing back to stock, back to shipped, and back to Juicy. I've even tried flashing the Telus Dec/08 'upgrade' ROM. All to no avail....

The flashing process is the same for every ROM I try: I flash (successfully) and after it reaches 100%, it resets like normal, then commence reset cycle.

So my questions are:

Why the stinking refurbs?? They were returned for a reason and I know too many people who have returned deficient refurb phones.

>>The crappy part of this deal is that I need to have swapped 3 phones (I'm at 2) to get any sort of credit to my account! I talked to a rep who said that 3's the magic number. (what, you try 3, get the 4th for free?) I was going to buy the TP2 anyways in a week or so, and a credit would be nice.....

Wouldn't it make more sense for Telus to just give me a credit, and take back my crappy old refurb, so i can get a discounted TP2 when it comes out? It would save them a Diamond handset and shipping costs...

Thoughts, anyone?