Error with Sprint Navagation

[Mat4twamp]

Hello all,

I am totally new to this phone technology I thought I was pretty savy until I attempted to use this thing. Anyhow I am pretty sure this has probably been asked but I could not find it so if some one could link me or answer I would really appreciate it. I am trying to install the Sprint Navagation, I get to the screen where it asks me if I want a 24 hour sub or Month sub. I click month and then click the accept terms. I will get to like 2% and then give me a error " Error processing your request (1000) " or Invalid purchase. I attempted to talk to a sprint customer service person through chat on their website but that didn't get me anywhere. Has some one had this similar situation? Update : I ended up having to call Tele Nav and they bridged my account, guy said this would fix thing in 4-6 hours and it has been 3 days now and it still won't work. Internet works great through wi-fi or Sprint service. Have tried both.

Thanks!

Ryan