50% battery = losing program data then hard reset

[andyandmarlys]

Got a problem..

My phone is fine on 100% battery.. or plugged in... but lately, when the battery gets lower than 50%, it begins crashing, I lose program data, can not run programs, can't install programs... Then it ends up hard resetting.

It comes progressively.. I'll lose one program... then things get worse with time.

I tried running a couple different ROMS to see if that cleared it up.. but no..

Possible culprits?

I bought 2 ebay batteries.. started after I started using those..... they seemed to work fine initiaally..... except now this happens even with my original battery.. (Initially I thought this might be from the ebay batteries not having enough juice?)

I used Mighty Rom 4.1 which has the fast battery charge... could be that?

Solutions?

Warranty? --- how would I attempt to process as I didn't buy from Sprint directly?

I have insurance on the phone ---- do I contact them direct.. or though sprint?

Thanks for any advice...

Anyone ever seen a problem like this before?

[tobeychris]

Sounds like a hardware issue to me.

[rainfreak]

I agree, sounds like hardware. Unless you have an app that handles memory utilization according to battery level, but I am doubting it...

[Ambrose]

Several members who are using custom roms have had similar problems. These have been solved by re-flashing the stock rom and radio, then flashing back to whichever custom rom they wish. Since you are with Sprint, you may want to read this thread:
http://forum.ppcgeeks.com/showthread.php?t=51298
Post #8 in this thread will direct you to the various shipped roms posted, or just go here for the Sprint shipped rom and download:
ftp://ppcgeeks.com/Diamond/Stock%20R...nt_Shipped.rar

-Ambrose

[andyandmarlys]

Perfect response! Thanks so much. I'll give it a try and see if it fixes it..

Sounds like the problem I am having.... Might not be those cheap ebay batteries afterall.

Originally Posted by Ambrose

Several members who are using custom roms have had similar problems. These have been solved by re-flashing the stock rom and radio, then flashing back to whichever custom rom they wish. Since you are with Sprint, you may want to read this thread:
http://forum.ppcgeeks.com/showthread.php?t=51298
Post #8 in this thread will direct you to the various shipped roms posted, or just go here for the Sprint shipped rom and download:
ftp://ppcgeeks.com/Diamond/Stock%20R...nt_Shipped.rar

-Ambrose

[Ambrose]

Glad I could help. Let me know if it works for you.

-Ambrose

[andyandmarlys]

Reporting back that indeed Ambrose was spot on.. Flashed back to stock.. then back to mighty.. and it is all good now..

Thanks so much.. it saved me having to go through a bunch of hassle..

Plus, now I know the cheap ebay batteries do just fine!