Dropped in warter

[Dreading]

Originally Posted by chappy

Litmus paper is just a warning sign of liquid damage, not the final say.

To Sprint, if the litmus HAS turned, it's the final say - even if problem isn't water related. I had a problem with a phone under warranty. It was not exposed to water before problem started. It had NEVER been in water. Maybe it had been exposed to some steam from being on the bathroom counter during a shower a couple of times, etc. I think it was a hardware issue. Jerks wouldn't take it back. I left Sprint over it, paid to break my contract. Then, I found out about SERO and came crawling back. I'm pathetic.

[chappy]

Originally Posted by Dreading

To Sprint, if the litmus HAS turned, it's the final say - even if problem isn't water related. I had a problem with a phone under warranty. It was not exposed to water before problem started. It had NEVER been in water. Maybe it had been exposed to some steam from being on the bathroom counter during a shower a couple of times, etc. I think it was a hardware issue. Jerks wouldn't take it back. I left Sprint over it, paid to break my contract. Then, I found out about SERO and came crawling back. I'm pathetic.

No, it's not. I'm a Sprint tech. Some techs may call a phone liquid because of the litmus, and if they do, ask them to show you the corrosion or further evidence of liquid damage.

It also doesn't matter what the problem is. If the screen is cracked, and we find evidence of liquid in the phone, the phone is liquid damaged, even though replacing the screen would solve the problem.