sprite backup

[kwajr]

i have sprint diamond and installed sprite back up latest version running vista sp2 32 but it will n longer start just says cant start end exits also will not successfully back up on diamond cant uninstall even with uninstall utility from sprite tried to run uninstall utility it opens up zip on diamond but says file curropt but i redownloaded fresh copy still says same thing will not uninstall thru remove progrems or thru active synch just want to get it complety removed so i can start over also sprite is offering backup for htc owners for only 10.00