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  #11 (permalink)  
Old 09-27-2008, 01:51 PM
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Re: anyone ever get their phone delivered on sat?

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Originally Posted by SprintTouch08 View Post
idk why anyone would think it would come Sat. This is the second or third mention of it this week in here ive seen.

First of all, there is a separate Next Day Air Service for weekend delivery which costs a lot more, and is obviously not Next Day Air Saver which sprint uses. It cant be one service and have the qualities of another more expensive service at the same time. There is a reason there is a more expensive separate service for weekend delivery which is clearly not Air Saver.

Try it out on UPS.com. Enter in a calculate time and cost and two zip codes on a friday and look at the cost for next day, its nearly DOUBLE the cost to get Sat delivery. Obviously Sprint isnt going to pay double so you get your phone on Sat instead of Monday, they simply dont care what you want- its looking out for their financial interest.

Second, Next Day Air Saver, under a simple google search and UPS' site, is:

Commercial Destinations:
Next business day delivery by 3:00 or 4:30 p.m. where UPS Next Day AirĀ® delivery is committed by 10:30 a.m. or 12:00 noon, respectively

Residential Destinations:
Next business day delivery by end of day

key words in large font...next BUSINESS day which is obviously M-F.

Im not trying to be mean here but a little bit of research will go a long way instead of starting a thread here and then not believing what people are saying. The service restrictions are in black and white as to when they do deliver and when they dont on each service.
im well aware, thanks
never the less 4 diff reps guarenteed it on sat
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Old 09-27-2008, 01:53 PM
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Re: anyone ever get their phone delivered on sat?

well as i added in the last sentence or 2, Sprint reps arent UPS and once it leaves Sprint its UPS' rules no matter what anyone at Sprint says. Jsut use your common sense- sprint reps lie, dont know what theyre talking about 95% of the time, and UPS' rules and estimate trumps a rep's.
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Old 09-27-2008, 01:54 PM
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Re: anyone ever get their phone delivered on sat?

complain to sprint and demand 200 dollars of your bill
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Old 09-27-2008, 02:20 PM
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Re: anyone ever get their phone delivered on sat?

Im pretty sure that wouldnt work or be justifiable. The reps were either a. talking out their butts, or b. more likely reading the same tracking info off the ups site which was reported to have changed briefly from Mon to Sat and back to Mon.

If anyone the only person with a mistake is UPS, but I dont see why OP didnt call UPS and ask as theyre shipping the package instead of bothering Sprint reps 4 times which have nothing to do with the shipping process once it leaves there. If you have a problem with a delivery date or a question while its in transit you call the shipping carrier not the company you purchased an item from

Last edited by SprintTouch08; 09-27-2008 at 02:23 PM.
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Old 09-27-2008, 03:18 PM
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Re: anyone ever get their phone delivered on sat?

Quote:
Originally Posted by SprintTouch08 View Post
Im pretty sure that wouldnt work or be justifiable. The reps were either a. talking out their butts, or b. more likely reading the same tracking info off the ups site which was reported to have changed briefly from Mon to Sat and back to Mon.

If anyone the only person with a mistake is UPS, but I dont see why OP didnt call UPS and ask as theyre shipping the package instead of bothering Sprint reps 4 times which have nothing to do with the shipping process once it leaves there. If you have a problem with a delivery date or a question while its in transit you call the shipping carrier not the company you purchased an item from
because sprint didnt next day air it, they did express savor
its all good though, they're giving me a $100 credit for the delay

and im well aware of how ups/sprint all them work..iv been shipping stuff forever - dont tell me its impossible. someone in this very thread posted that they've recieved items on sat..which is exactly what i was wondering because to me it was too good to be true
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Old 09-27-2008, 03:52 PM
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Re: anyone ever get their phone delivered on sat?

Too bad it didn't come, but its worth the wait. I love this phone so much it was next to me on a pillow while I slept last night.
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