Re: Internet not working? Possible Fixes!!
 

Went to Bestbuy swapped my old Touch Pro for a new one today because the old one had defective Dpad. I think the rep turned on the new Pro before switching service. Data didn't work. Tried changing 0 -> 1 and didn't work. However, master reset did the trick.

Re: Internet not working? Possible Fix!!
 

mine too. take it to the sprint store, let them deal with it. that's what i'm going to do anyway. ;)

Re: Internet not working? Possible Fixes!!
 

Does anyone know if the phone will actually perform "BETTER" after installing this carrier cab? Will the battery life and/or reception improve? I'm using Juicy 3.4 right now and it seems to work well as-is. But I'm always looking for improvements.

FYI ~ I did downgrade my PRL from 60614 [comes with Juicy 3.4] to 60613 and it looks like I'm getting 1 bar more signal strength wherever I go. Still would like to know if there is something else in DCD's cab that I should use on my Sprint phone.

Please give me you opinions. THANKS!

Re: Internet not working? Possible Fixes!!
 

Hi guys, i was wondering if you could help me out, I just got my diamond less than a week. Got it off ebay new, i am getting error code 67, invalid vision username/pass. i've been reading thru the thread trying to figure out if it's the same problems some have been having, but not exactly sure. i tried almost everything on this thread except maybe flashing the rom. I think i figured out the problem but not sure how to fix it. Seems like when i got the phone it was preloaded with a username@sprintpcs and a certain phone #. I reset it a few times with my msl #, changing it manually with #3282#. I did contact support and went to the sprint store numerous times. Is there a way to completely wipe out this username, mdn & msid #s? thanks if you can help

Re: Internet not working? Possible Fixes!!
 

Yes! To completely wipe out the MDN, MSID, and data profile (stored in slot 1) u can ##RTN#
Be Warned this will also completely hard reset your device

Error 67 simply means the username/password on your device do not match what sprint has on their authentication server. This could be a provisioning problem on their (sprint) end, or incorrect parameters programmed on the device. The update profile 'should' correct the parameters in the device to match those currently on the network. However I've heard that as of late there's many provisioning issues...

Re: Internet not working? Possible Fixes!!
 

i cannot get my internet to work at all.

I try to do the ##rtn and it restarts everything.. however the over the air hands free activation keeps on cycling.

it jus says waiting for a reply from the provider and counts down each time.

however the actual phone is working but still no data!

anyone got any thing else i can try?

Re: Internet not working? Possible Fixes!!
 

get your settings (from Sprint) and manually program M.IP Profile 1

Re: Internet not working? Possible Fixes!!
 

ok guys i need your help once again... i had everything working (data and voice) but now I just installed Juicy's newest rom and went into the settings and did the "Update PRI".. now my phone is really messed up.. i tried all of the above solutions and nothing will get my data back. I can no longer even make calls. I did the ##RTN# and that doesn't help either... any suggestions?

Re: Internet not working? Possible Fixes!!
 

nevermind..i fixed it.. and for the record, it had nothing to do with the update pri!

Re: Internet not working? Possible Fixes!!
 

I have 2 Sprint Diamonds and both within a 24 hour period lost the data connection. I have the phone working but no internet. I was on the phone with tech support for 5 hours with different calls about this. I have been using Mighty Mike's rom on both but that is not the problem I do not think. I did reset my one device to the original sprint rom and relocked the device. The update profile did not work and the tech's tried everything and still no data. This was so frustrating as I my main phone was just Perfect and I was real happy. Now I'm stuck with wiped out phones back to original Sprint Rom and still no internet. Sprint is sending me a replacement phone and I have a ticket for someone to call (advance support) about the other but man this makes me want to go to At&t and get the Fuze or Verizon and check out the Storm. If you go to Sprint Users there are several posts about the same problems I'm having. This is really not a good thing for Sprint. :(