Internet, Mail, Weather not working while roaming

13ducati13 · #1 (**permalink**) 03-09-2010, 11:16 AM

I have a Sprint Diamond. I roam only because the Sprint service in my area is awful. Within the past week my phone will not connect to the internet, weather or mail says unable to connect. It would work sporadically but now since last night it won't connect at all. I switch my phone to Sprint Only or auto and it works fine.

Just wondering if this could be a problem with my phone in that case I will hard reset or jus some issue with a Verizon tower.

Any advice would be greatly appreciated.

**horndoctor** · #2 (**permalink**) 03-09-2010, 12:57 PM

Quote:

Originally Posted by 13ducati13

I have a Sprint Diamond. I roam only because the Sprint service in my area is awful. Within the past week my phone will not connect to the internet, weather or mail says unable to connect. It would work sporadically but now since last night it won't connect at all. I switch my phone to Sprint Only or auto and it works fine.

Just wondering if this could be a problem with my phone in that case I will hard reset or jus some issue with a Verizon tower.

Any advice would be greatly appreciated.

Try going from the Start Menu to Settings/System and scroll down to Update Profile and click on it. That may help reset/update your device so it works better. Also click on Update PRL to make sure you have the most updated info there. Hope that helps!

13ducati13 · #3 (**permalink**) 03-09-2010, 03:10 PM

Thanks for the suggestion. Tried that and still having an issue.

**horndoctor** · #4 (**permalink**) 03-10-2010, 03:50 AM

Wirelessly posted (HTC Diamond: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 7.11) Sprint MP6950SP)

Quote:

Originally Posted by 13ducati13

Thanks for the suggestion. Tried that and still having an issue.

Try clicking on messaging in the programs folder and then click on the right softkey and select options. Then click on the last tab on the right and check the box that says use send/recieve schedule when roaming. That may help your email issue. Also check the other options on the other tabs to see if there might be some other roaming options available.
For Weather, go to the weather tab in TF3D. Then click on the options softkey. Select the option to update weather data while roaming.
Hopefully those suggestions will help you.