Can't power off Arrive when connected to AC charger cable, it keeps rebooting!

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Can't power off Arrive when connected to AC charger cable, it keeps rebooting!

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08-26-2012, 12:17 PM

NYC Guy

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Can't power off Arrive when connected to AC charger cable, it keeps rebooting!

I can power off the Arrive without an issue when NOT connected to the AC charger cable but when it is connected to the charging cable it keeps on powering off and then rebooting.

When shutting down the phone I hold the power button on top until the screen says "slide down to power off" which I always do and then see the "goodbye" message.

Has anyone had this happen and how did you resolve the issue?

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