Arrive headphone volume problem confirmed

[TexasAggie97]

I had previously complained about the volume using the Arrive headphones to watch a movie and figured it was just a poor audio rip of the movie. Honestly, I could barely hear the dialog and only if I rammed the earpieces into my ear to keep background noise at my gym out! Even then, it was just a whisper, although without the headphones, in my office, the dialog was completely audible.

Well I tried watching the exact same movie file with my Epic and I could clearly hear the dialog. Seems I received an Arrive with a defective headphone jack?

Did anyone else have this problem with their Arrive headphones and the low volume? I have seen posts on Microsoft's help site about podcasts being near inaudible.