Battery error

csxt146 · #1 (**permalink**) 10-03-2007, 09:45 PM

I searched the forums, but can not find the answer for this...
I regularly get a "Low Battery" pop up error. The problem is that the battery can be fully charged when I get this. When I pull up the battery status, rather than it saying "Main Battery: Li-Ion" I get "Main Battery: Unknown"
It typically takes a soft reset to clear it, and then the battery is seen again, and the level of power (90% right now) is shown. I have two batteries, and both have this issue.
Any thoughts? Could I just have two bad batteries? The life is fine on both of them.
I have a Verizon version of a 6700. I had this problem with the stock WM5, and now again with WM6.

Thanks for any thoughts on this!

Bill

bigbuddy · #2 (**permalink**) 10-03-2007, 10:31 PM

This used to happen to me with one of my ppc replacements and 1st ppc. after i got the low battery thing, my phone contrast would go up to high then it would say something about Installing a Device Driver, then it would start to close everything in sight. SO even if i tried to open anything for example my messages or a software it would say "software.exe not found." then i would have to reset **sighs** but i think it was a software i had installed causing it. i think it was Agile Mobile Messenger or something else. because now on my fourth replacement (refurb) without it is fine.

So in other words its prolly a software you have installed lol causing the problem.

tc32brat · #3 (**permalink**) 10-03-2007, 10:59 PM

If you have insurance on the phone.... you could turn it in and get a new phone.... I have sprint with insurance.... if my phone has any problems like that... i just call sprint and a new one is in the mail.....( this also helps keep the phone looking new).... Have you tried a hard reset to see if that helps?