Alltel Replacing Phones With 6800?

Richard Ward · #1 (**permalink**) 10-03-2007, 08:18 PM

I've been an Alltel customer since I left Sprint due to poor reception in my neck of the woods. I recently bought a very nice Blackberry 7250 off eBay right before the price dropped again and it locked up on me. Alltel sent me, to my surprise considering how old the 7250 is... a 7250.

Now I'm with HTC and I'm loving it. While I'm perfectly happy with my 6700/WM6, it's always tempting to spin the wheel of broken phone luck and find myself with a 6800, although it appears us Alltel users are left out of the Sprint break-a-thon going on in other threads.

So I ask you guys, should I even bother trying Alltel on getting a 6800 through insurance? I mean, they sent me the ancient 7250 back and that was quite a surprise. What are your thoughts?

Thanks.

digitalhair · #2 (**permalink**) 10-07-2007, 10:59 PM

they will if you go to the store and they have more than three 6800's in stock (they'll want to keep some for sales). It's really at the rep's discretion - at least it was when I worked there a year ago. Also, because they don't have anything comparable to a 6700 besides the 6800, escalate any issues to management and stick to your guns without being disrespectful. I would explain that there's no alternative you'll be happy with, having paid a premium for productguard plus for so long. Make sure you flash back to the stock wm5 rom before you go in if you've already upgraded. Lastly, don't commit insurance fraud.