help needed...just a few questions

[gopher2011]

So i have a few questions being that i am just a newb to this site. First off i just got the phone a few days ago and have been experimenting with it, and the battery doesnt last the whole day, so im thinking i will just get a new one. But a few questions, first being that people recommended that i clear my memory, so i dont know if that means a hard reset or soft, and im not sure on how to soft reset and hard i'm pretty sure you press two buttons and then a reset button. If someone could clear that up that would be great.
Which leads to my next question, how do i get my contacts restored, because im sure that erases everything right? I have activesync and i think i downloaded the right one for windows vista it was like mobile center 6 or something i believe. I dont have microsoft outlook so if someone could briefly tell me on how to do that also.
Lastly how come sites such as facebook wont load after signing in it just makes the login button not able to use...(College student) and would wm6 resolve this? What are the advantages of WM6 and where can i download it from?

Thanks a bunch