Alltel ppc6700 Users here

[ksg]

Originally Posted by avatar120

I think us Alltel ppl need our own thread so here it is , post any alltel specific questions or post any info you have for our ppc 6700's

I'll start. All of the Alltel phone numbers, and where they go:

800-219-9636 - Alltel Service Cancellation (the best number you can call)
800-ALLTEL-1 - Alltel Customer Support
800-ALLTEL-2 - Alltel Retail Activation Center
800-ALLTEL-3 - Alltel Telesales Department
800-ALLTEL-5 - Alltel Calling Card Calls
800-ALLTEL-6 - TDD/TTY
800-ALLTEL-7 - Alltel Calling Card Calls
800-ALLTEL-8 - Alltel Customer Service Center
800-ALLTEL-9 - Alltel Telesales Department
800-ALLTEL-0 - Alltel Repair Center
800-662-4960 - Alltel TDD/TTY or TT service for the hearing impaired
877-776-9205 - Alltel Network Upgrade Helpline
800-332-7590 - Retail Activation Center (RAC)
800-525-5835 - ACP
800-679-5781 - Financial Services
800-761-3179 - PQR Support
866-230-0863 - Indirect Support Group
866-299-4039 - Data Tech Support
866-299-4042 - Advanced Data Tech Support (Smartphones, Blackberries)
877-249-2687 - New Accounts & Customer Service (Business)
877-397-8462 - Technicial Support
888-386-8113 - E-Wave Support


The following two numbers I got myself from a little social engineering. Both are to two separate Alltel call-centers. If you know your reps extension number you'll be able to get them back if you get disconnected:

866-435-4775
877-564-5530

Also, useful information, the "rep number" that the alltel representatives give are either their extension number or the last 4 digits of their social security number.

https://agents.alltel.com/myCircle/index.cfm is a backdoor url to update the "my circle" numbers in case the main website is down. Also that link is "smartphone friendly"

http://www.consumerist.com/consumer/...ice-255668.php is a link to the script that the Alltel reps use when you try and cancel. That is helpful if you want to try and get extra services out of them.

Although not neccesarily pertinent to the PPC-6700, the following are the WAP, MMS (never got it working), BREW settings, etc.:

Extended NAM Settings (these are the settings for connecting to the Alltel network for voice calls):
Extended NAM:



Country Code: 310 (Assuming USA, obviously--thats where Alltel is)

CDMA Sys ID: 0

CDMA Network: 65535

Email Gateway: 624-5

1st Channel A: 283

1st Channel B: 384

2nd Channel A: 691

2nd Channel B: 777

Emergency 1: 911

Security Code: 000000 (6 0’s)

Lock Code: 1234

SPC: 000000

Phone Numbers?: 2

__________________________________________________ __________




WebSession Info
WebSession Name: ALLTEL 2.0 (WAP)

Homepage: proxy:homepage

User ID: customer MIN (actually need to write this number in)

Password: phones ESN # (can be found under your battery)

Gateway IP 1: 166.102.165.40

Gateway 1: wap1.alltel.net

Service Type 1: HTTP

Port 1: 80

E2E Port 1: 8080

LXL Port 1: 443

Gateway IP 2: 166.102.165.40

Gateway 2: wap2.alltel.net

Service Type 2: HTTP

Port 2: 80

E2E Port 2: 8080

LXL Port 2: 443



WebSession Name: ALLTEL_MMS (MultiMedia Messaging)

Homepage: _blank

User ID: _blank

Password: _blank

Gateway IP 1: 000.000.00.00

Gateway 1: mms.alltel.com

Service Type 1: HTTP

Port 1: 8080

E2E Port 1: 9201

LXL Port 1: 0

Gateway IP 2: 000.000.00.00

Gateway 2: _blank

Service Type 2: _blank

Port 2: 0

E2E Port 2: 0

LXL Port 2: 0


__________________________________________________ __________




BREW Provisioning Settings:



ADS/IP URL: brewdownload.alltel.net

Primary DNS IP: 166.102.165.11

Secondary DNS IP: 166.102.165.13

Platform ID: 8074

Carrier ID: 41

BKEY: _blank

AKEY or BKEY: BKEY

User Authentication: Yes

App Execution Policy: 3

Test Enable: No

Subscriber ID: _blank

MIN for SID: Yes

Prepay: No


__________________________________________________ __________




Misc Programming Menu Settings
Programming Menu:



AKEY: _blank

Data Rate: 153.6 / 9.6

SPC Overwrite: Permit

Vocode: EVRC


I know this post rambles, but its late and I have work in the morning... so... enjoy!