EVDO not working

[acs12798]

Hi everyone.

I was wondering if anyone could help me out with getting EVDO working on my phone. The indicator on my phone has the Ev before I connect to the network. But when I connects to the network it always end up being a 1x network. I am in troy, ny and it definitely is supposed to have Evdo coverage here. when I initiate the connection I have 4 bars should it should be strong enough. Do I have to change something on my phone to get it to work with Evdo? I have called spring and they said I am provisioned for Evdo

Thanks a lot