New Shrine built for Andrew (user name: PocketPCUser) :D

[Raging Idiot]

When everyone else gave up, and others giving answers such as:

Not surprising. Once your device says R NONE at the boot screen you are screwed. I have seen at least ten such occurrances, and several apparent causes (physical trauma, flashing a hacked radio ROM, and some that intermittantly lose the radio). But if you've searched around then you have already discovered that there is no fix for that. You will have to do an exchange if under warranty/insurance or buy a new one.

If anyone has seen such problems (as the above quote demonstrates) then all those devices were likely returned unnecessarily.

Andrew (user name: PocketPCUser) sent me private messages with tons of details of the processes he went through when he lost the radio file. In a nutshell- He tried everything like I did, then got stuck in bootloader mode, then found the program mtty utility - which is used specifically to get out of bootloader mode- and then *poof* the radio loaded and his phone worked...and now mine does too!
So this isn't a one off...this should work for nearly everyone!

I've used that mtty utility before, but didn't realize that it would allow the latest ROM from my carrier (Sprint) to install the radio when all other methods had failed.

And with that, I pass the knowledge on to others and build a shrine in the honor of Andrew (PocketPCUser).

[tbhausen]

Wish I'd known all this when my old-logo Sprint 6700 (white keyboard backlight) 6700 lost its radio.

Todd/Indy

[Elbobino]

I've had to recover from a bad flash with 6 separate PPC-6700s. All were Telus based phones, so I'm not sure if the ROM upgrade for Telus is different, but the ROM upgrade for Telus contains the following files:

Root
+OutputFile
.|-nk.nbf (64,769KB)
.|-ms_.nbf (10,241KB)
.|-radio_.nbf
+RUU_TOOLS
.'+Apache
...'+WWE
.....|-EnterBL.exe (6KB)
.....|-GetDeviceData.exe (9KB)
.....|-LaunchPPST.exe (6KB)
.....|-PPST_SPCS.sa (294KB)
.....|-PPSTPatch.exe (40KB)
.....|-readme.rtf (212KB)
.....|-ROMUpgradeUt (80KB)
.....|-RUU.conf (1KB)
.....|-RUU.dll (200KB)
.....'-UI.dll (352KB)

On my first bricked 6700 I extracted the .msi file so I could see all the files listed above, then I put my phone in bootloader mode and ran PPSTPatch.exe, when it finished I didn't reset the phone, I unplugged it from USB, plugged it back in to a different USB port. Then when it had detected USB connectivity I would run ROMUpgradeUt.exe and it would reload the original ROM image back onto my PPC6700. I tried this one another one of my friend's PPC6700, it too had been bricked previously. I then got to show the Mobility Testing Engineers at Telus how to reflash the phone in this method . Prior to that they were shipping all west-coast returns back to Toronto I was able to try the recovery technique on 4 more PPC-6700 units without issue.

[PocketPcUser]

Just when that was looking good...

Thanks Raging Idiot,
Turns out maybe there is two ways to fix this?

PPSTPatch.exe, when it finished I didn't reset the phone, I unplugged it from USB, plugged it back in to a different USB port. Then when it had detected USB connectivity I would run ROMUpgradeUt.exe and it would reload the original ROM image back onto my PPC6700. I tried this one another one of my friend's PPC6700, it too had been bricked previously. I then got to show the Mobility Testing Engineers at Telus how to reflash the phone in this method . Prior to that they were shipping all west-coast returns back to Toronto I was able to try the recovery technique on 4 more PPC-6700 units without issue.

Nice work though with the shrine and all...

[Elbobino]

The PPC6700 I originally performed this too ended up buying the farm when I dropped it (all of 2ft!) and the battery went kaput, I got the battery replaced by shortly thereafter the screen would stay solid white when the phone was turned on or coming out of sleep. Sorry for not documenting the procedure more folks. But, considering all the flashing I'm doing to my phone now, its likely I'll have another chance to document it