Can't connect via Wifi

[Jamonfm]

Hey guys,
This is my first post. I want to say i did search for this information but i could not seem to find an answer. Well just like title says i can't connect to the internet Via Wi-Fi. I am not very techy but i'll try and explain whats happening.

I find all the "portals" in which i am able to connect it says the name of the guy and available next to it. I click connect and it attempts to conenct and then just goes back to available. And at home i have a router i try to connect to i put the code in and everything same thing happens am i doing something wrong? when i click on the Iee smart card thing option it does say somethinb about needing a certificate to identify myself. And when i look in my certificates folder i dont have any. i dont know if that might contribute to the failure.

Thanks in advanced for any help u guys can provide ill try to answer any questions u might have quickyly