Help! XV6700 won't charge/sync

drewden123 · #1 (**permalink**) 07-20-2008, 10:11 AM

Well never mind. I just got off the phoen with vzw customer service and they're sending out a new (not refurbished...so they say) xv6700 overnight. I was kinda hoping they'd go ahead and give me a 6800 though. If something "happens" to go wrong with this new one they send out, is it possible for me to muscle my way through customer service for a new 6800 for free?

PocketPcUser · #2 (**permalink**) 08-01-2008, 04:07 PM

Quote:

Originally Posted by drewden123

Well never mind. I just got off the phoen with vzw customer service and they're sending out a new (not refurbished...so they say) xv6700 overnight. I was kinda hoping they'd go ahead and give me a 6800 though. If something "happens" to go wrong with this new one they send out, is it possible for me to muscle my way through customer service for a new 6800 for free?

I know this is a delayed reply, but you can get anything you want from your carriers, it just takes skill and a lot of patience. Even without skill, you can get it.. Just keep calling until you get what you want; it sounds like you have enough issues and history, that you could ask for anything you want. I've done it before..

drewden123 · #3 (**permalink**) 08-01-2008, 06:18 PM

yeah i've realized that. i just had verizon send me an extended battery for free cuz i thought my battery was draining a little more than usual. I almost had them send me a 6800 since i'm on my 3rd 67, but they said since my original 67 wasn't bought from a verizon retailer (bought it off ebay) that they couldn't send anything other than refurb 67's. do you think if i kept calling and got the right person i could get a 68 anyways?