cannot hard reset my 6700

[rbeaufor]

I'm at a loss...Hard reset of my device does nothing but a soft reset!


I've held the soft keys while hitting reset with my stylus, confirmation screen comes up. I hit "Y" then <space>, the device soft resets then returns to my today screen.



I went to start>programs>clear storage. confirmed with 1234 and <yes>, still no luck

I've even tried variations taking tha battery out at different times.


THIS IS WEIRD!


Though I haven't hard reset in awhile, I've done it before (months ago) without incident

Only recent install it the daylight savings time fix which I DL'd a few days ago. Having some locking up issues which is why I want to start at a clean slate.


PLEASE HELP!!!!!


thx in advance


BTW the device is Verizon xv6700 running WM% and just started playing with active sync 4.5 today.