just one. i uninstalled and reinstalled outlook, only it didnt reinstall it??? and now im getting the error on desktop message again. is there any other quick way to copy my contacts so i can get tem back later?

some people say that the file pim.vol contains contact information, but I dont know and have never tried copying that file over and seeing the result. You can use the direct push to backup the contacts, or fix activsync and outlook. So does outlook open at all?

hm..... i dont see why it shuldnt work now......does the name on ur ppc match the profile on the activesync window???

how do i check the activesynk name. the folder name is WM_ADAM_MEDIA

so go to start/settings/system/about/device id/ and check the name of the device, if its different than what u posted, change it back to that. ;) this should be ur probelm.....

add me on your msn messenger as bunnytrigger@hotmail.com . If you havent solved it by the time i get out of work i can walk you thru step by step i think......hopefully :D...but dont give up, try to solve it yourself , its te best way to learning to use this little thing called PPC6700

nope, same. i got outlook working now.

you got outlook working, so when u plug in the usb cable, and it goes to sync what happens?

ajk511@gmail.com for my msn

for a while i was getting that long message about the profiles, now im getting one that says: ActiveSync encountered a problem on the desktop.
Support code:85010014