Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)

[close2perfect26]

I have a Treo 700wx and i get the retry now or retry later message, using WM5

[samgirl9]

Sprint mogul here, and same problem as everyone else, worked fine a few days ago, and I am getting the error message. HELP!!!

[Slwitek]

Received pic mail this morning Sprint to Sprint. Hopefully this is back working!

[guitardoc64]

Originally Posted by spetrillo

I am working on this with a friend from Sprint. Corporate is being very quiet about it right now. If you notice in your MMS logs you will see a denial at the end of the send log....hmmm interesting!

The Mms version is: 144
the response status is: 225
the response text is: Service
Denied!.

Yes, I noticed that. I especially like the exclamation point at the end. Is it time to gang up on Sprint? I'd looove to lead the charge!

[spetrillo]

Originally Posted by guitardoc64

The Mms version is: 144
the response status is: 225
the response text is: Service
Denied!.

Yes, I noticed that. I especially like the exclamation point at the end. Is it time to gang up on Sprint? I'd looove to lead the charge!

Yes I do. I am not having any luck figuring this out. We need some help from those in the know!

Steve

[guitardoc64]

I'll beed to know how many are affected and what PPC's I assume Mogul, Touch, Apache, I wonder if Treo WM devices are affected.


Nevermind, Sprint is stonewalling and I think it's time to let it go. Sprint simply does not support picmail for pocket PC phones, period. I believe they figured a way to block the third party MMS we had been using. It doesn't make sense that Sprint is locking Pocket PC's but it really appears that is what's going on.

[inferno14u]

Originally Posted by guitardoc64

I'll beed to know how many are affected and what PPC's I assume Mogul, Touch, Apache, I wonder if Treo WM devices are affected.


Nevermind, Sprint is stonewalling and I think it's time to let it go. Sprint simply does not support picmail for pocket PC phones, period. I believe they figured a way to block the third party MMS we had been using. It doesn't make sense that Sprint is locking Pocket PC's but it really appears that is what's going on.

I think that we as a community have the power to pressure them into revising their policy about MMS and Pocket PC's. I understand that we are in smaller numbers than regular phone users, but with all of the new PPC phones coming out now to battle the iPhone, you would think that the last thing that they would want to do is help push people to other providers. Between here, PDAPhoneHome, and the other online communities, I am sure that we can get enough people to make Sprint take notice that we are serious about wanting full functionality of the devices that we spent 300+ for.

[guitardoc64]

Originally Posted by inferno14u

I think that we as a community have the power to pressure them into revising their policy about MMS and Pocket PC's. I understand that we are in smaller numbers than regular phone users, but with all of the new PPC phones coming out now to battle the iPhone, you would think that the last thing that they would want to do is help push people to other providers. Between here, PDAPhoneHome, and the other online communities, I am sure that we can get enough people to make Sprint take notice that we are serious about wanting full functionality of the devices that we spent 300+ for.

If so, call *2 like I did and complain. We could orchestrate it via these forums and start say Monday. I still think that Sprint's position is going to be "We don't support picmail on Pocket PC phones". I think it's a poor customer service issue since I could go to AT&T and get a Tilt and be picmailing walking out the door. I was looking at upgrading to a Touch, and expanding service with my wife's phone too, but we may be looking at other carriers, and soon. I'm really sick and tired of having to bitch at Sprint to get anything that other carriers offer, and this is the last straw.

[Staypth]

yeah me too

[Sigma197]

Yeah i feel u on that one. My just stop working last night? This sucks