They sent me a form to detail my problems a little more....I don't know what is going to become of it, but I'm humoring it for now. I would suggest that everyone submit a complaint on Sprint's official site.

I have a PPC6700 and my rate plan DOES include Picture Mail. I called care and they totally re-provisioned my picture mail service to the network. They NEVER implied that it wasn't supported on my device. Of course we know that Sprint never provided picture mail in the ROM. So I'm sure there is some problem with a parameter being sent to the network that causing it to error. Since the network may be confused by a parameter or combination of parameters - don't assume a proper return message is returned. I would suggest that we stop sending the "X-Alltel-MDN" with a phone-number parameter to Sprint, that would be a good first step in correcting the parameters.

jpsaras,
I am going to be talking to a sprint rep regarding my dissatisfaction with my service (going to call me back). Can you give me some more info on how you got your service back,and what you told them? I am kind of confused by your explaination of parameters, but i would not doubt it. I just need to be able to explain my situation better. I am sure they are hearing lots about this anyway!

Has everyone gone to this forum:

http://forums.buzzaboutwireless.com/...thread.id=2455

To sign the petition?

Just wanted to get as many (if not more) replies there as there are here.

Has anyone swapped to a regular phone online, and then set up a picture mail account?
It should still be active when you swap back to the pocket pc.

My service still doesn't work. But, they did go through the effort of trying to make it work. They told me that they were going to re-provision picture mail to the network, and I needed to wait 6 hrs. And then if after that it still didn't work, to take my handset to a repair center. Well it's still not working, and we all know I can't take the modified 6700 to a repair center.

Sorry to hear.. sounds like Sprint techs are as bad as Customer Service reps!:)

Quick Fix.
 

After some thumbing around, what sprint has done is require the proxy to send pictures now. Simple solution is to install the calltones cable from the post:

http://forum.ppcgeeks.com/showthread.php?t=3782

After you've installed it, you will need to edit your MMS server settings for sprint to allow them to be edited (quick registry edit will do)

Change the Connect via to the call tones connection, which has the proxy settings for you, and all is well. In a bit i'm sure someone will some time will make a cab that makes this all painless.

I've been able to send pictures without a problem since I made the change. Good luck folks.

Can you specify the reg edits? If this works you made my and a lot of other people's day!

Of course it HAD to be one of us PPCGeeks to save the day again ;)

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

So has anyone verified that this will work?
Also, how do I get it to work on my phone?
I read the post 5 times and all it talks about is call tones (Whatever they are).

Help.

Re: Quick Fix.
 

Wont work with the standard Calltones proxy only. I am interested to know what the registry edits are that are needed to make this work. Bobblah, If you really have this working... dont leave the rest of the world hanging!

Re: Quick Fix.
 

Sliwitek, I have also tried this method and it was also a "no go" and have sent "PM's" many days ago and nothing yet.

I know the Calltones proxy is right since the calltones page is working the way it is suppose to and still nothing when using the the proxy for mms. 8(

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

Didn't work here either. Sprint evidently still wins in the blocking department.

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

There are a lot of replies so i apologize if someone may have asked this at all. I have verizon and got a warranty replacement and this phone does not have the mms AT ALL, so i downloaded the simple install cab, it worked on adding the option and receiving msgs, but i can't send any.

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

Unfortunately they don't win in the Q4 2007 earnings department...they just posted a $28B loss...but what's gonna hurt them even more is when they lose my business as soon as I decide which GSM smartphone I'm buying. I don't care if I end up paying more...after being a customer for going on 10 years now they have a hell of a way of showing their apppreciation (turning off MMS, not tailoring at least a segment of its offerings for WM phones, still advertising things like Sprint TV and PictureMail for WM phones, etc.). Someone from Sprint called a few days ago offering a measley 10% off if I signed on for another 2 years and sorry for her she got an earful (but of course with the caveat that I'm not upset with her, but rather Sprint).

With Qwest in negotiations with Verizon and Sprint not really having anything on the horizon worth sticking around for (at least as far as I know, and I'm more plugged into the industry than most, and certainly way more than the average consumer) I really wonder what's going to become of the pindropper.

- Doug

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

Of course they lost $$$. This thread is about ONE symptom of Sprint's disease. The poor cusopmer support they have shown both on the face to face in the Sprint stores and in the *2 customer care is costing Sprint by losing customers to the other carriers. The recent changeover in upper management may help, but it may be too little too late....

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)
 

would the cab work on the new zealand telecom network?

Re: Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS)