You reflashed the sprint rom including the radio, right?

The same thing happened to me yesterday after cooking up a ROM.

Reflashing the offical AKU 2.2 didn't work neither did 3.3 so I flashed the original Helmis 3.5 and after about 8 hard resets it finally got past the bootscreen.

1) I assume you've tried the newest mtty.exe on your pc (from the 'stuck in bootloader mode' thread). This worked for me this morning when I tried doing a wm6 load this morning, I also hard reset, and basicaly kept trying all those things and GOT IT!

2) If you were on Verizon they would exchange it for you at a store AFTER getting approval from phone tech support. I don,t know about sprint, but with Verizon I ALWAYS get the best answers on replacements by calling NOT by going in...

Good Luck!

I too was stuck at the bootloader until I did the mtty.exe trick, then it worked fine.

I had same problem, but found out it was the memory card which was bad. I froze at same point.
Took it out and then all ok.
The mem card not only froze mine , but my co-workers Verizon model and also failed to work on laptop.
Anyway I hope you resolve that problem, and don't forget to have your carrier splash screen when and if you turn it in!

thanks for the tips guys, i checked the sd card, it's out. I replaced the stock rom so they don't say a word. I stopped in a sprint store get the utstartcom number, i might call the sprint number as well. And it's not stuck in bootloader it's stuck at the splash screen so the mtty shouldn't be the issue. For those that are just joining and might not read the whole thread, yes i hard reset it (numerous times) pressing Y and space :wink:

There's a quick update....we'll see how this goes. In the meantime i'm back to the old a500 so at least i have a phone to call sprint with (even *2 if i want :) )

Sorry to hear about this Imcokeman. In a weak attempt to add a little levity, have you tried this:

Up,UP,Down,Down,Left,Right,Left,Right,A,B,Select,S tart

Your best bet is to pay the $55 to get it replaced at your local sprint store(assuming they cant fix it), then make certain you add the ESRP so you dont have to pay it again :wink:

The best case alternative is spending over a week with your A500 (not a fate I would like to endure)

Send me a PM if you have any questions about the processes

This may sound noob since you can load the rom, but have you tried a fresh install on another computer, incase there is any interference that exists elsewhere? (firewall, antivurus-updated virus definitions, some other coruption/addition, installer prob)

Edit: the reason I ask is because the fact that you can go thru the install process means the unit should be functional.

I was trying that one, but i thought it was BA (and i already had that rom loaded). And where is that select button anyway? Ok, back to some konami nintendo games wonder if i could get an emulator for the a500 lol.

As for the 55 bucks thing i thought that would change something about the account like renew contract or something (you can pm me details if you like). I'm not sure about the money vs the week thing at this point either. We'll see though i'll probly be crying uncle by monday :D

ps: different PC, USB cord etc still doesn't help either. It doesn't really take the flash completely as when the sprint flash program comes up it doesn't show any old version at all.

EDIT: i already called sprint to get the utstarcom number so i'm sure they know the phone is broke and i won't be able to get the insurance if i wanted it. I have tried the utstarcom number, but they are only open weekdays. That means no ppc for the weekend definitely, and perhaps much longer :cry: