I'm getting a general Error message 116 when using kitchen

[guitarpager]

I am trying to update my PPC 6700 with a rom update using kitchen. After I start the updater my phone goes blank and then Activesnyc disconnects my device from the computer and I get an error message 116 that says please remove the device from the computer perform a soft reset and then run the updater again. Has anyone experienced this problem before? Can anyone make suggestions to rectify this situation?

I have reinstalled Activesync and made sure Kitchen was updated and did a hard reset on the phone as well.

Thanks in Advance