support code 86000107 ActiveSync 4.5 issues

FlyByNight · #1 (**permalink**) 04-22-2008, 01:51 PM

I have been all over the internet and none of the fixes seem to work for me. I am using WM6.1, AS 4.5 and am syncing to two PC's. On the second PC, I get the error code mentioned. The problem is in syncing the calendar on the second PC. Am I going to have to load WM6.0 instead?

inetuse · #2 (**permalink**) 04-22-2008, 02:31 PM

No you dont need to. Just remove the calendar from the second computer, and then sync it from your mobile.

FlyByNight · #3 (**permalink**) 04-22-2008, 02:41 PM

Quote:

Originally Posted by inetuse

No you dont need to. Just remove the calendar from the second computer, and then sync it from your mobile.

Unfortunately, that won't work for me. I need to sync both calendars. I can remove the calendar syncing on the second computer, and it works fine, but when I change the options to add the calendar back in on the second computer, I get the same message.

frenchie · #4 (**permalink**) 04-22-2008, 10:27 PM

You know I just started having this problem like 4 days ago.

Wayno-san · #5 (**permalink**) 05-07-2008, 09:31 PM

Frenchie,
Did you ever figure this out? I have the same issue... tried recreating the PST files and I still end up with the error code after a couple of syncs.

FlyByNight · #6 (**permalink**) 05-07-2008, 10:36 PM

Quote:

Originally Posted by Wayno-san

Frenchie,
Did you ever figure this out? I have the same issue... tried recreating the PST files and I still end up with the error code after a couple of syncs.

Tentatively, yes, I think I have the problem solved. First, I loaded a different self-cooked ROM (WM6.1) that used less RAM. Syncing worked all right after that for a while on both my laptop and work PC, but then I started having problems again syncing with the laptop. I deleted the relationship with my laptop. Then I created a new blank .pst file in Outlook and made it my default and checked to see if syncing worked. Of course it did since there was nothing to sync, but I wanted to check anyway.

My PPC6700 at this point had everything I needed on it because I had previously had successful syncs: laptop to pda to work PC to pda. So all I had to do was let ActiveSync sync everything from PDA to my blank .pst on my laptop. I believe that I must have had something corrupt on my laptop .pst file so by starting with a clean .pst file on my laptop solved the problem.

After all this verbiage, this probably won't work for you, but I hope it does. It seems there are as many solutions to this as there are people complaining about it.

frenchie · #7 (**permalink**) 05-07-2008, 10:50 PM

Quote:

Originally Posted by Wayno-san

Frenchie,
Did you ever figure this out? I have the same issue... tried recreating the PST files and I still end up with the error code after a couple of syncs.

Yeah, but the process required me to delete my PST file and recreate a new one. Not too good when you have a lot of achieved dates you want to keep.

Browse to where outlook stores the PST files and delete them. Make sure outlook.exe is closed or else you'll get a locked file error. Open outlook and it will ask you to find the PST file. Just press OK and it will automagically create a new one. Restart your PC and re sync your handheld.

Raiden38 · #8 (**permalink**) 05-21-2008, 11:01 PM

So, did you guys found a solution or it's really ROM issue?

Thanks!

jabu · #9 (**permalink**) 05-22-2008, 12:38 PM

In the words of Microsoft Support, "We are aware of this problem. This is by design."

Wayno-san · #10 (**permalink**) 05-22-2008, 03:36 PM

PST file re-creation does nothing for me... the second time i sync with the first computer the eror shows up again. I think the isue is with activesync itself because if i go to options and deselect the sync items, let the PPC sync, and then turn the options back on the error does not show up. this just takes a lot of time to peform....