help my contacts wont open after upgrading to kitchen

Razalus · #1 (**permalink**) 01-22-2008, 04:24 PM

i have upgraded to kitchen a few times trying different ways but when i select contacts from the today screen they wont open. i even tried using pocketCM but that won't open either. anyone else have this problem and find a solution?

HARD RESET!!!!

**clockcycle** · #2 (**permalink**) 01-22-2008, 04:29 PM

I also had this problem and had to reflash using different options. Not sure which was conflicting with it, but I used the default dailer skin, didn't install advanced config and hack and it worked. On my other phone I have to press soft rest every once in a while to get it to open... annoying..

**GaMedic** · #3 (**permalink**) 01-22-2008, 05:34 PM

Post your selections txt and let us know what programs you added after flash. Make sure you are doing your hard reset after the flash is complete. I have seen this happen when I didn't hard reset.

Razalus · #4 (**permalink**) 01-22-2008, 06:09 PM

ok i will try 1 more install and post my selections.txt, i am not instaling anything afterwords. contacts will not work after i upgrade the rom and hard reset. I allways hard reset

TonyDiv · #5 (**permalink**) 01-22-2008, 06:12 PM

Are you syncing your contacts or did you restore them from a backup?

**GaMedic** · #6 (**permalink**) 01-22-2008, 06:21 PM

Tony that gives me one idea. After you flash try to open your contacts before you load any. So we can see if it is broken right off the bat or after they are loaded. If it is after something may be killing the shortcut. Also Raz, have you tried to open contacts thru the start menu?

Razalus · #7 (**permalink**) 01-22-2008, 06:33 PM

Yes i have tried to open the contacts right after i hard reset and nothing. also I have tried after syncing with my exchange server, whats wierd is even though i can't open the contacts trough the today screen or start menu I can seem to add people to the HTC peoples tab, it seems to have acess to the contacts, im guessing something software is conflicting but i cant seem to figure out what it is.

**GaMedic** · #8 (**permalink**) 01-22-2008, 07:05 PM

Go to start>programs>file explorer>windows>startmenu. See if you have contacts.ink in there. I will attach a copy of my contacts.ink file in case you don't. I don't know if it will work but worth a try if it is missing. This ink file is your shortcut. I am guessing this could be your problem. If I am wrong maybe someone else can jump in here with a fix. If this ink is missing unzip this and copy the contacts.ink. Either copy to your storage card the copy and paste it into the start menu folder. You can also hook up your usb and explore thru active sync down to window>start menu and paste it in that way. I don't understand why it could be missin(probably isn't) but check and see. If the contacts.ink is in the start menu folder click on it there and see if your contacts open. Hope this helps.

kdoug76 · #9 (**permalink**) 01-25-2008, 01:36 AM

I too am having the same problem after the kitchen upgrade. Your shortcut file did not help. This is my list:

e7cc4160-b5bb-11db-abbd-0800200c9a66, True, Sprint
0875d285-3f09-4a1b-95e6-a16aa7bb2d6c, True, HTC Camera
2f9c257e-cd05-41bb-bb39-232aac902d6f, True, Comm Manager (10-Button)
8e63b62d-9634-4311-8ccf-9480dfc1cc15, True, SD and SDHC Card Support
cab3a5d5-e09b-495d-8382-7f5136998f58, True, Wireless Modem (Wmodem)
8be73c02-3437-4c06-88c9-0a2e25bfaf2c, True, Windows Update
89fc53c1-ec65-4648-9972-24afb3dcad3c, True, Windows Update
6b4ed31c-5ced-41b2-b917-2c006f046a5e, True, Bluetooth A2DP Driver
9ca8818d-8eec-479d-a9be-81305c52d303, True, Bluetooth A2DP Driver
a492bb92-210b-4933-9a65-272cc8ad9a5b, True, Bluetooth HID Driver
c9b03c4a-50ff-4e86-b92f-2eb3f9968eb3, True, Bluetooth HID Driver
fd7ec796-412f-4352-9a71-04da841dc265, True, Enterprise Protocols
5e1602bb-c656-4c2e-adb1-02c8ca5c1309, True, Enterprise Protocols
abf26ee8-18d2-42c7-b355-1ff0d582d792, True, Enterprise Protocols
5bd7986e-efd4-490a-b3f8-b69ed7293c47, True, Enterprise Protocols
0cfc3dc0-5fbc-4153-9ce9-72df4d8c2922, True, Solitare and Bubble Breaker
6327354b-cf17-4539-92f4-c590558d3b46, True, Solitare and Bubble Breaker
2401a89d-1c1a-448a-b204-051d1866e37f, True, Solitare and Bubble Breaker
6dea1fb5-657b-41de-b282-d3ee7c6c149c, True, Solitare and Bubble Breaker
ed0ab1a4-a456-4fb0-ad9d-93feccf351a3, True, Internet Sharing
4c804658-f322-40fd-989c-1394560913fa, True, Modem Link
60fa7e75-fb9b-45c0-b99c-16d9182e9f72, True, Transcriber
5f9ca691-2a85-4db5-b6a0-ce35ef2618dc, True, Transcriber
f778638a-d209-4ee6-adb1-ad8e122d3685, True, Transcriber
adc19413-37b2-4018-af8a-148b50f6ea13, True, Remote Desktop Mobile
b58170c7-67d4-4f57-af5b-a4134867f4d4, True, Remote Desktop Mobile
82a01e9d-679d-4d66-b98c-4fe34160d27c, True, .NET Compact Framework
57d60a4c-7e42-11dc-8314-0800200c9a66, True, HTC Duo Touch Random Acces
1de581e4-ea1f-11db-8314-0800200c9a66, True, Adobe Flash Player
8e5526ec-5cac-47ff-812f-9e5017356ee3, True, Adobe Reader for Pocket PC
aedc2486-a571-45a6-b591-55166c35b31c, True, Arcsoft MMS
00baf61c-e3a7-4e67-82aa-319a299556a6, True, Chess
31ddb480-ea5d-11db-8314-0800200c9a66, True, Dopewars
925604d9-fc70-4424-ad09-670174571d55, True, Esmertec Jbed Java
ffffffff-01b6-4c37-8c35-4b70df6a7d3d, True, Flash Video Bundle
49e88420-78af-11dc-8314-0800200c9a66, True, Duo Touch Action screen
65baf645-22cb-4b00-a7ae-df013972ab34, True, HTC Album
5c302504-0686-11dc-8314-0800200c9a66, True, HTC Audio Manager
cc2e9802-d601-4811-a479-2ef64d7eba62, True, HTC Home
ffffffff-f923-46f1-82d1-ce667fb10c88, True, HTC Large Title Bar
7f71a4dc-8131-4a0a-ae36-2872cbf5cd87, True, HTC Performance
a68b298c-c2c5-409c-a145-3113bcf2baa1, True, HTC Streaming Media Player
dff30e61-e1e7-4ccf-a809-4035669bd0c8, True, HTC Task Manager
5061726e-2004-4ba5-9830-491f72222483, True, HTC Voice Recorder
fc302504-0686-11dc-8314-0800200c9a6c, True, HTC WMP Today Plug-in
a1e1179f-6986-46c3-aa22-831aca9a0c7c, True, HTC WMP Skin
e9a61473-7d13-4487-9cde-f487b1bd6cb0, True, HTC ZIP Application
6a4592a8-00a6-4d30-bbba-b8b60d760b3e, True, MusicID
5f86088f-7e4b-4f3d-8b34-76b8a6bebe0e, True, Office Excel
b495431f-6792-4461-a0cc-c9b7f5b47611, True, Office Word
7919f0c6-231d-49bf-bf52-10f67696c893, True, Oxios Memory
19694bf2-1d69-11dc-8314-0800200c9a66, True, Pocket Sudoku
6871c025-a99a-4a25-a746-31398d3d6499, True, SPB Touch Calculator Skin
1a809f40-b3ae-11db-abbd-0800200c9a66, True, Smartskey
84adafa4-dd3d-4e12-9dd8-3d20107e9193, True, TCPMP
cca7de97-9353-45c7-9006-0a73bec0575f, True, Total Commander
59d6a722-2ab7-11dc-8314-0800200c9a66, True, VistaHide Battery Guage
30c615c8-eaf9-11db-8314-0800200c9a66, True, WiFiFoFum
4efcd5db-389b-4c9c-908c-a6eb9bb1a5e4, True, WM5torage
ffffffff-3dff-4545-b8fc-36514f3c54df, True, WMWifiRouter
ef780ba2-f5aa-11db-8314-0800200c9a66, True, Additional Themes

If anyone knows if any of these conflict with the contacts list please let me know. I can still access contacts by bringing up the phone and hiding the keypad. Which sucks.

Thx in advance

kdoug76 · #10 (**permalink**) 01-25-2008, 02:09 AM

Well that didnt take too long. I found what was causing the conflict. Under the OEM section are 2 programs regarding Duo Touch

HTC Duo Touch Random Access and
Duo Touch Action screen

Reflash without those options and you should be good. The Duo touch tries to assign itself to the right soft button which by default is the contacts button. I dont know why that would cause all other shortcuts not to work. Im sure someone more adept than me will come and tell us either a workaround, a registry modification or a reason why it doesnt work.