6700/Vista keeps disconnecting USB connection after ~5 seconds...

sshrum · #1 (**permalink**) 12-12-2007, 03:57 PM

I connect my PPC-6700 to either my home PC or my laptop both running Vista and the device shows up (in control panel and in windows explorer as HTC Apache) but within about 5 secs, disconnects.

I am running the Helmi WM6 Sprint rom

Any ideas?

bmx045 · #2 (**permalink**) 12-12-2007, 04:48 PM

connect the PPC to the computer, let the mobile device center popup, then run windows update while connected.

**shaun0207** · #3 (**permalink**) 12-12-2007, 04:59 PM

My Mogul does the samething repeatly. I tried the suggestion above and it worked for a little while. I think bugs in WMDC and WM6 are casusing the problem.

sshrum · #4 (**permalink**) 12-13-2007, 06:19 PM

I downgraded the ROM back to the WM5 Sprint official ROM and connection is staying solid. Odd. My last PPC-6700 had the same Helmi WM6 ROM and was able to connect just fine. Will try another WM6 ROM and see if the problem repeats.

**weedahoe** · #5 (**permalink**) 12-14-2007, 11:54 AM

I had that issue with my 6700 running WM5 on Vista Ultimate. I finally uninstalled WDMC and rebooted, reinstalled and it sync and kept its sync from then on. I havent had an issue since but if I do I know what I will do again.

ETphoneHOME · #6 (**permalink**) 12-14-2007, 01:38 PM

My mogul is doing this also, but with about 15 mins. I have the Vista Home Premium. My phone has the same ROM is came with when I bought it 5 months ago.

cheeb · #7 (**permalink**) 12-14-2007, 03:02 PM

i'm not sure which version of windows you have...but i was having alot of issues with vista and either disconnected sync or no sync at alll.....

for vista..make sure on the 6700..u go to start---settings---conections---usb to pc...make sure the box is UNCHECKED...

after that...you will have NO PROBLEMS with syncing at all....that should clear that issue

ETphoneHOME · #8 (**permalink**) 12-14-2007, 07:11 PM

I have windows mobile 6, the box is unchecked. I am able to use it for about 15 mins, then it says "The remote party has ended this connection"

jabu · #9 (**permalink**) 06-06-2008, 02:19 PM

Quote:

Originally Posted by weedahoe

I had that issue with my 6700 running WM5 on Vista Ultimate. I finally uninstalled WDMC and rebooted, reinstalled and it sync and kept its sync from then on. I havent had an issue since but if I do I know what I will do again.

I did this and it fixed my Vista sync issues. I had installed MDC6 when Vista was launched, then updated to 6.1. I'm thinking that 6.0 kept some crap files that were causing the problem. So after I removed MDC and rebooted, I went straight to MDC6.1 and it works flawlessly now! Thanks, weedahoe!