executing programs

bigbuddy · #1 (**permalink**) 11-15-2006, 04:03 PM

I have more problems with my phone. I notice when I'm using it sometimes like agile messenger my phone will turn its contrast all the way up and it will pop up with a notification error saying the location of the file and it being some what executed or execution error as if its trying to close while I'm using it and it cant and I noticed when I got to other programs or any other thing it cannot be found and the Icons in the programs files symbols change showing that the file or program isn't there. and then its like everythong disappeared I can't even click phonebook with out it not being shown. and sometimes I can't even go to the today's screen. can anyone help?

**Big D5** · #2 (**permalink**) 11-15-2006, 11:03 PM

Sounds to me like you got some programs loaded that aren't working well together. What was the last app you loaded before this started

bigbuddy · #3 (**permalink**) 11-16-2006, 05:32 PM

i dont have much on there but agile messenger, battery status app i got from here for keylock, and magic button thats it. i had reset a few weeks ago and didnt want no other software on it. only ones that i always use.

**Big D5** · #4 (**permalink**) 11-16-2006, 07:22 PM

I don't use agile messenger but others have reported problems with that app. I am not sure but I think the problems accursed then agile was installed to the storage card. The other apps you listed are solid programs with few bugs. Which of those apps do you have installed to the card?

bigbuddy · #5 (**permalink**) 11-18-2006, 03:04 PM

i dont have it installed to the card. i installed the updated one. but no difference. and the thing is it just happened recently and it said that my battery is extremely low. but doesnt make sense my battery was at 90% and i had to rset as usual to get it to stop. and then it was saying something like unknown usb, type the name of the driver. it used to say that sometime when i plugged the charger in to the phone.

**Big D5** · #6 (**permalink**) 11-18-2006, 04:04 PM

Quote:

Originally Posted by bigbuddy

i don't have it installed to the card. i installed the updated one. but no difference. and the thing is it just happened recently and it said that my battery is extremely low. but doesn't make sense my battery was at 90% and i had to reset as usual to get it to stop. and then it was saying something like unknown usb, type the name of the driver. it used to say that sometime when i plugged the charger in to the phone.

This is beginning to sound like a hardware issue, we need to get you some type of backup program so you can hard reset and run clean for a while. I never like to recommend a hard reset, most problems can be solved. This doesn't sound like anything I have heard or seen. Do you have the ability to backup?

bigbuddy · #7 (**permalink**) 11-18-2006, 11:30 PM

Quote:

Originally Posted by Big D5

Quote:

Originally Posted by bigbuddy

i don't have it installed to the card. i installed the updated one. but no difference. and the thing is it just happened recently and it said that my battery is extremely low. but doesn't make sense my battery was at 90% and i had to reset as usual to get it to stop. and then it was saying something like unknown usb, type the name of the driver. it used to say that sometime when i plugged the charger in to the phone.

This is beginning to sound like a hardware issue, we need to get you some type of backup program so you can hard reset and run clean for a while. I never like to recommend a hard reset, most problems can be solved. This doesn't sound like anything I have heard or seen. Do you have the ability to backup?

i hard reset already i think last week or earlier this week. and there no difference. i think there is something wrong with my ppcs. as u can see ever since i got it i had problems with it. but idk what to do. i dont want a refurbished one.

**Big D5** · #8 (**permalink**) 11-18-2006, 11:33 PM

Did you get it new it has a 1 year manufacturers warranty that intitles you to a new one

bigbuddy · #9 (**permalink**) 11-19-2006, 12:35 AM

I think. isn't that included?

**Big D5** · #10 (**permalink**) 11-19-2006, 12:48 AM

Quote:

Originally Posted by bigbuddy

I think. isn't that included?

Yes the manufactures warranty is included. My first 6700 had a problem with the qwerty the lights would flicker when I slid the keyboard out. I took it in to the Sprint store showed them the problem and was told I could have a refurbished they had in the store or wait a couple of days and they would get me a new one in. Of corse, I waited, thats what the manufactures warranty is for to protect the consumer from a faulty build.