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11-05-2007, 01:38 PM
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Sprint replacement/insurance question...
I need some "real" help the Sprint store and customer service were no help whatsoever. Anyway I have a PPC-6700 which started crashing, dropping calls, this that and the other. I went to my Sprint store and they basically blew me off, then I called customer service and they told me the same thing. I have to drive 50 miles (I know it's not much but gas prices are crazy) to get to a Store that has a "Tech" I pay $7 for Total Equipment Protection. Is there anything I can do short of having to go through Asurion??? Someone please help I seriously need my phone to work right now.
Thank You to anyone that can help me.
__________________
The difference between genius and stupidity is that genius has its limits.
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11-05-2007, 05:27 PM
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Electronic issues are supposed to be remedied at the store.
Physical damage or loss is handled through Assurion. If your phone were to be physically damaged they would charge you $50 and send you a replacement.
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11-05-2007, 05:46 PM
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did u do a hard reset? Maybe that will help ya if not!
__________________
DID YOU SEE A TUTORIAL ONLINE OR MAKE ONE YOURSELF? IF SO, SHARE IT HERE AT PPCGEEKS!  If you wanna make the world a better place take a look at yourself and then make a change ~Michael Jackson
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11-05-2007, 06:20 PM
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I did actually do a hard reset. And instead of just being a numbskull and restoring my backup I just put back in the contacts that I absolutely needed. Unfortunately still no help. Thanks though
 I am still a little too hardheaded to drive to the closest store with a tech so probably just pay the friggin $50  Grrr
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