quick microsoft activesync question

tek2tirado · #1 (**permalink**) 08-02-2008, 12:56 AM

how do i sync the contacts i have on my comp to my device?
i went thru all the trouble in editin/ and pix and deletin old contacts and now i cant get those contacts on to my device....i tried lookin at options and it doesnt give me ne

also i get this error

activesync encountered a problem on the desktop

support code: 86000107

ne clue on wat is causin this error?

shawn · #2 (**permalink**) 08-02-2008, 10:43 AM

Never had this problem, but there seems to be a couple of possible fixes here:

https://forums.microsoft.com/Windows...3006&SiteID=65

gambatte · #3 (**permalink**) 08-02-2008, 02:05 PM

Yeah, the support codes that start with "8" indicate an Outlook problem. Try the repair function in Outlook and redo your .pst file.

tek2tirado · #4 (**permalink**) 08-02-2008, 06:11 PM

Quote:

Originally Posted by gambatte

Yeah, the support codes that start with "8" indicate an Outlook problem. Try the repair function in Outlook and redo your .pst file.

where do i find the .pst file?
while that delete all the contacts?

gambatte · #5 (**permalink**) 08-02-2008, 06:46 PM

Do a file search for .pst files. It is usually in your user settings directory and should be outlook.pst. If you have alot of contacts in this file, make a backup but rename it something else. You can only have one outlook.pst file to function off of. First try the .pst repair:
http://support.microsoft.com/kb/272227/en-us

Did you repair Outlook?

Just to make sure you have your sync options checked in AS/WMDC on PC and on 6700, right? And you have AS/WMDC setup for USB, right? What versions are you using for Outlook and Windows?