Google's Support Forum is going crazy. - Page 2

Windsponge · #11 (**permalink**) 02-09-2010, 08:33 PM

Quote:

Originally Posted by johnnycakes2

Google, TMO and HTC were prepared just fine.

It's all the existing TMO subscribers and/or newcomers who either don't understand, don't want to understand, don't like, or refuse to accept the very basic rules associated with buying and activating the Nexus One. So they flood the forums and call centers with stupid questions only to have the very info they've always known about confirmed.

Sometimes the customer isn't always right.

Google, TMO and HTC were prepared just fine.

Yea Not to be rude but Google only cares about money. They didn't care about service.

**banden** · #12 (**permalink**) 02-12-2010, 06:06 PM

Well, google has introduced phone support now for shipping issues, and I've heard they're implementing tech support as well.

**nrfitchett4** · #13 (**permalink**) 02-16-2010, 03:32 AM

Quote:

Originally Posted by jaypr9

Umm isnt it like that with all companies? When I was with sprint and got the diamond after my 2yr upgrade I still didnt get it as the same price as if I was a brand new customer...

no, with sprint, they say you get 150 off, but i've always gotten the new customer price through their website.

shadowteller · #14 (**permalink**) 03-02-2010, 07:18 PM

The problem with all Cell Phone Carriers (at least in the US) is that they have no real retention programs. I have been switching between Sprint and Verizon every 2 years to upgrade my phone because its far cheaper to come to a company as a new customer then an existing happy customer.

**banden** · #15 (**permalink**) 03-07-2010, 12:17 AM

Quote:

Originally Posted by shadowteller

The problem with all Cell Phone Carriers (at least in the US) is that they have no real retention programs. I have been switching between Sprint and Verizon every 2 years to upgrade my phone because its far cheaper to come to a company as a new customer then an existing happy customer.

Verizon's New every two used to be good. It was an additional $100 towards a phone. Mind you, to cash in on it you really needed to go to a corporate store. The authorized retailers didn't much like the promotion.

fuuup · #16 (**permalink**) 03-27-2010, 03:22 PM

Quote:

Originally Posted by banden

Google only subsidizes packages that have unlimited text (which is made obsolete by Google Voice.)

How is unlimited text made obsolete by google voice?

**banden** · #17 (**permalink**) 03-28-2010, 09:39 AM

With Google voice it will use your data, the app and even email to send and receive texts. But you do need to use your google voice number.