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-   -   WP7 better customer satisfaction than Android, not quite iOS yet. (http://forum.ppcgeeks.com/showthread.php?t=145837)

orangekid 07-19-2011 11:45 AM

WP7 better customer satisfaction than Android, not quite iOS yet.
 
More Windows Phone 7 customers are “Very Satisfied” than Android customers – SplatF

I agree that MS just needs more/better marketing and keep advertising!

eric12341 07-19-2011 02:50 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
we also need television networks and carriers to actually air these commercials right now the Android and iPhone commercials are outnumbering the wp7 commercials, well on English TV anyway, Spanish TV is a bit different.

JohnMcD348 07-19-2011 02:57 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
I wonder if the numbers might be skewd a bit since there obviously isn't as many WP7 users out there compared to teh other OS's. Whenever I read surveys like these no matter what the item or product is, I take into account the actual numbers present during the sampling phase.

Anyone Remember the Pinto? One of the most dangerous cars on the highway back in the 70's. When you look at teh numbers, it was one of the biggest selling cars of the era so there were tons of them on the road. There was a design flaw inteh placement of the tank that created a potential fire hazard when rear ended. the same could be said for a number of other vehicles of that time, but since there were so many of those particular vehicles onteh road, that was the vehicle that was vilified.

Just sayin.

DavidinCT 07-19-2011 03:10 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by JohnMcD348 (Post 2129758)
I wonder if the numbers might be skewd a bit since there obviously isn't as many WP7 users out there compared to teh other OS's. Whenever I read surveys like these no matter what the item or product is, I take into account the actual numbers present during the sampling phase.

Anyone Remember the Pinto? One of the most dangerous cars on the highway back in the 70's. When you look at teh numbers, it was one of the biggest selling cars of the era so there were tons of them on the road. There was a design flaw inteh placement of the tank that created a potential fire hazard when rear ended. the same could be said for a number of other vehicles of that time, but since there were so many of those particular vehicles onteh road, that was the vehicle that was vilified.

Just sayin.

Oh, yea, the Pino...heh. A little bump in the rear and BOOM ! Lots of videos on Youtube for that one.

I also would like to see the nubmers but, I guess it all comes down how they were surveyed and how many people.

Here's all the data...

New Survey: Consumer Smart Phones - Apple vs. Google Android

From the site... (just details for this post)

A new ChangeWave survey of 4,163 consumers has taken a fresh look at smart phone demand trends – including mobile OS and smart phone preferences going forward.
The June survey focused on key comparisons between the Apple iOS and Google Android OS – including the impact of Apple’s new iCloud service – along with the latest momentum trends for Motorola and Research in Motion.
We note that this survey focuses primarily on the North American smart phone market – with the sample being 89% U.S. respondents and 11% outside the U.S.

Then the Windows Phone 7 part....

But in an encouraging sign for Microsoft, we continue to see a big difference between the high Very Satisfied rating for Windows Phone 7 (57%) vs. the much lower rating for Windows Mobile OS (14%). Even so, the higher Windows Phone 7 rating has yet to produce a sustained momentum boost for Microsoft in term of buyer preferences.

It does not say what % of customers had what phone but, numbers look good so far...

orangekid 07-20-2011 10:53 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
MS knew they had a 5 year plan for WP7 to actually be a contender and it looks like they are right on schedule, not even a year out and they are actually doing well for a brand new OS.

DavidinCT 07-20-2011 12:36 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by orangekid (Post 2130060)
MS knew they had a 5 year plan for WP7 to actually be a contender and it looks like they are right on schedule, not even a year out and they are actually doing well for a brand new OS.

Yea, exactly what I was thinking.... 57% satsfaction rate for a phone less than a year old, that's inpressive in any eyes...

kingsree 08-01-2011 09:57 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Just waiting for a new round of devices at AT&T with Mango and it's bye bye to my Intrepid and Sprint.:)

eric12341 08-01-2011 10:58 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by kingsree (Post 2134384)
Just waiting for a new round of devices at AT&T with Mango and it's bye bye to my Intrepid and Sprint.:)

guácala! why AT$T? AT$T is clogged here in Chicagoland. and not to mention the data caps and throttling

Amamba 08-06-2011 12:36 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
MS sucks eggs when it comes to marketing. Purely pathetic.

I am still on the WM... after using my phone for almost a year and getting fed up with Sense's lags, resets, and tiny car-unfriendly fast sliding buttons, I turned on the Titanium, just for the heck of it, and was instantly won over. The problem is, I never saw an ad featuring Titanium, or a good explanation of why it was this way (speed and car-friendliness), or how to use sliders, didn't even know it had sideway sliders, and I think MS missed a golden opportunity by not providing enough plugins. I saw endless ads about Android, and to me, Android interface is just blah, especially the launcher. This is just an example...

kingsree 08-06-2011 11:10 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2134397)
guácala! why AT$T? AT$T is clogged here in Chicagoland. and not to mention the data caps and throttling

I used to live right oppsite the Sprint Headquarters in overland Park and sprint service used to be great. Ever sine I moved to chicagoland, few years beack, sprint has had very poor service in the area I live in.

I've heard horror stories with AT&T dropped calls, but I'm tempted with the WP7 hardware they have and they will get in the future (Nokia).

Unfortunately sprint seems to be transitioning to an Android only carrier and hence I don't want to support them anymore.

eric12341 08-06-2011 11:57 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by kingsree (Post 2135722)
I used to live right oppsite the Sprint Headquarters in overland Park and sprint service used to be great. Ever sine I moved to chicagoland, few years beack, sprint has had very poor service in the area I live in.

I've heard horror stories with AT&T dropped calls, but I'm tempted with the WP7 hardware they have and they will get in the future (Nokia).

Unfortunately sprint seems to be transitioning to an Android only carrier and hence I don't want to support them anymore.

that's VZ that's doing the android only mentality

orangekid 08-09-2011 01:18 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2135734)
that's VZ that's doing the android only mentality

Not quite yet, I mean Sprint really needs more than 1 WP7 device. Since the arrive came out how many Android handsets have been released? And GS2 on the way as well. Nokia better hurry up and release something.

eric12341 08-09-2011 01:56 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by orangekid (Post 2136330)
Not quite yet, I mean Sprint really needs more than 1 WP7 device. Since the arrive came out how many Android handsets have been released? And GS2 on the way as well. Nokia better hurry up and release something.

this is many reasons, I dont think sprint is intentionally choosing to carry all these androids.
1- Google is just giving out android to OEMs for free allowing it to be mass produced in various devices of many price ranges.

2- OEMs and carriers are pretty much holding out for mango to release more devices I have no doubt that there will be some mango devices to choose from to combat the iP5 launch.

3- devices are often created with GSM radios first and CDMA carriers tend to get the leftovers.

orangekid 08-09-2011 03:17 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2136344)
this is many reasons, I dont think sprint is intentionally choosing to carry all these androids.
1- Google is just giving out android to OEMs for free allowing it to be mass produced in various devices of many price ranges.

2- OEMs and carriers are pretty much holding out for mango to release more devices I have no doubt that there will be some mango devices to choose from to combat the iP5 launch.

3- devices are often created with GSM radios first and CDMA carriers tend to get the leftovers.

True, can't wait for more widespread mango devices to come out.

GoodThings2Life 08-10-2011 06:24 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Indeed... I desperately want an HD7S-style device... big screen... with Mango on it.

orangekid 08-11-2011 10:20 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by GoodThings2Life (Post 2136626)
Indeed... I desperately want an HD7S-style device... big screen... with Mango on it.

Yeah I cannot stand those 3.7" with keyboard devices running any OS, I'm all about the 4.3" keyboardless HTC devices (HD2, Evo, Sensation, HD7...)

fixxxer2012 08-14-2011 08:44 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
i think of wp7 as more of a dumbphone than a smartphone, same as the iphone. i just cannot get into it, android is for me.

fixxxer2012 08-14-2011 08:45 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2135734)
that's VZ that's doing the android only mentality


and sprint.

kingsree 08-15-2011 08:19 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Sprint needs a keyboard-less sleek WP7 phone with a great screen. Arrive is underwhelming and bulky.

eric12341 08-15-2011 11:25 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by fixxxer2008 (Post 2137598)
i think of wp7 as more of a dumbphone than a smartphone, same as the iphone. i just cannot get into it, android is for me.

@fixxxer2008
probably won't be thinking the same thing once mango gets out. was it really worth saying this in the wp7 section? we hadn't had any trolls or bashers around here in awhile and I would rather it stay that way. I would hate to have to start acting like I did last year again.
Quote:

Originally Posted by kingsree (Post 2137950)
Sprint needs a keyboard-less sleek WP7 phone with a great screen. Arrive is underwhelming and bulky.

@kingsree
im sure they will get one without a keyboard. as for the arrive being underwhelming, not quite wp7 doesn't need dual cores or anything like that to run smoothly and provide a great user experience like Android does. as for bulky, its not much more than the tp2 or even the EVO shift (but no one is bashing it because it has android)

shaggylive 08-15-2011 11:44 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by fixxxer2008 (Post 2137598)
i think of wp7 as more of a dumbphone than a smartphone, same as the iphone. i just cannot get into it, android is for me.

well, I consider all 'smart' phones to be dumb phones.. that's why I still use a PocketPC. :mrgreen:

Quote:

Originally Posted by JohnMcD348 (Post 2129758)
I wonder if the numbers might be skewd a bit since there obviously isn't as many WP7 users out there compared to teh other OS's

yup, skewed, the same way all the bad reviews of winmo were. all the people that didn't want an iphone or the carrier they were forced to use, flooded to winmo, didn't like that cuz apps were too hard to find and it wasn't 'finger' friendly.


hmm, been a while since I posted, maybe outta update that sig of mine..

Dr.8820 08-15-2011 11:52 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
I wanted to respond to Fixxxer....I'm glad someone did :D! Folks need to pay attention to CNET, the reviewer of phones was complaining about Android and Iphone...MS gave her and someone else a WP7 phone with Mango..told them to try it and review it honestly, and if they didn't like, the MS guy would donated $1,000 to their charity...stay tuned...

eric12341 08-16-2011 12:12 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by Dr.8820 (Post 2138009)
I wanted to respond to Fixxxer....I'm glad someone did :D! Folks need to pay attention to CNET, the reviewer of phones was complaining about Android and Iphone...MS gave her and someone else a WP7 phone with Mango..told them to try it and review it honestly, and if they didn't like, the MS guy would donated $1,000 to their charity...stay tuned...

@Dr.8820 yea I already set him straight on the last page, not afraid to call out ignorance when I see it.

Dr.8820 08-16-2011 12:20 AM

I really don't want to sound like a fanboy, everyone should have or use what they want...hell, I can't bash Android anymore...what bothers me is these guys coming to this section talking nonsense.

Sent from The Syndicate using my HTC HD7

steveo70 08-16-2011 12:59 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by Dr.8820 (Post 2138009)
I wanted to respond to Fixxxer....I'm glad someone did :D! Folks need to pay attention to CNET, the reviewer of phones was complaining about Android and Iphone...MS gave her and someone else a WP7 phone with Mango..told them to try it and review it honestly, and if they didn't like, the MS guy would donated $1,000 to their charity...stay tuned...

Here's the link
Molly Rants - CNET News

steveo70 08-16-2011 01:25 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by Dr.8820 (Post 2138021)
I really don't want to sound like a fanboy, everyone should have or use what they want...hell, I can't bash Android anymore...what bothers me is these guys coming to this section talking nonsense.

Sent from The Syndicate using my HTC HD7

+1 ..have my wife's old EVO I use as a WIFI EVO"POD" enjoy flashing custom ROMs on it and using various camera apps. WP7 just fits "me" better, especially now that I ate some Mango. I personally like the consumer has a choice of what best fits them. No need to for turf wars. Heck, my 64 yr old mom just upgraded from a non internet flip phone to an IPhone and I was happy for her because I knew it would "work" for her. (only AT&T in their rural town) No pre-updating like I did, nor task killers ect. Sometimes I think we forget about what the everyday user wants/needs. The forums should be about helping with problems and sharing the latest and greatest. JMO

Dr.8820 08-16-2011 03:25 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by fixxxer2008 (Post 2137598)
i think of wp7 as more of a dumbphone than a smartphone, same as the iphone. i just cannot get into it, android is for me.

...and yet you strolled to this section to troll...I hope a staff member is following this, because if myself or @eric12341, @DavidinCT, @GoodThings2Life went to that section, we'd get warned or banned.

eric12341 08-16-2011 07:28 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by Dr.8820 (Post 2138055)
...and yet you strolled to this section to troll...I hope a staff member is following this, because if myself or @eric12341, @DavidinCT, @GoodThings2Life went to that section, we'd get warned or banned. Please stop with the "my os'es dick is bigger than yours" bullshit, truth be told, MS is pimping Android son.

@Dr.8820 well this is @orangekid thread so I guess he'll be able to see it but sometimes I like to see what they come up with before staff gets involved.

darren.wlsn1 08-16-2011 10:00 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by Dr.8820 (Post 2138055)
...and yet you strolled to this section to troll...I hope a staff member is following this, because if myself or @eric12341, @DavidinCT, @GoodThings2Life went to that section, we'd get warned or banned. Please stop with the "my os'es dick is bigger than yours" bullshit, truth be told, MS is pimping Android son.

Quote:

Originally Posted by eric12341 (Post 2138066)
@Dr.8820 well this is @orangekid thread so I guess he'll be able to see it but sometimes I like to see what they come up with before staff gets involved.

anybody report his post?

orangekid 08-16-2011 11:58 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by fixxxer2008 (Post 2137598)
i think of wp7 as more of a dumbphone than a smartphone, same as the iphone. i just cannot get into it, android is for me.

Please keep this type of flame-bait franz ferdinand murderous type stuff outta here because it tends to start world wars as you can see. If you see any WP7 trolling in the Android area report it freely but let's treat these guys the same. You don't have to like WP7 or iOS but surely a higher level of eloquence can be achieved regarding expressing it.

kingsree 08-16-2011 05:28 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
@eric12341

Certainly after playig with both at a Sprint store, the WP7 UI experience on the Arrive is much smoother and more fluid than gingerbread on the EVo 3D. I agree that WP7 doesn't need dual core processors to run smoothly but I do think there needs to be some hot hardware (especially Sprint) for WP7.

eric12341 08-16-2011 10:53 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by kingsree (Post 2138201)
@eric12341

Certainly after playig with both at a Sprint store, the WP7 UI experience on the Arrive is much smoother and more fluid than gingerbread on the EVo 3D. I agree that WP7 doesn't need dual core processors to run smoothly but I do think there needs to be some hot hardware (especially Sprint) for WP7.

@kingsree and what would be an example of hot hardware?

Dual cores? not needed
4G? Not needed and coverage isn't up to par especially when considering sprint who's 3G network is subpar as of this post (or at least still in my city)
3.5G? all of the current wp7 devices support this technology, just depends on the carriers to roll it out.
FFC? yea I'll agree with this one and they are coming
Big Screen? once again is coming when the next round of devices come out. im sure sprint will get a few.

GoodThings2Life 08-17-2011 06:41 AM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Yeah, I'd agree about the Arrive being "underwhelming" in the hardware department, because I want the big screen and front-facing camera, and as Eric said, I believe both are promised for fall release... hopefully Sprint will pick them up this year.

Dual-core would be nice, because I think it would entice developer support for better apps and games, but only if there's an appropriate compensation in RAM too.

4G coverage is still pathetically weak on the carrier side. I was in Pittsburgh last night with my boss, and his EVO wasn't performing any better on 4G than my Arrive on 3G, and we both use Wi-Fi most of the time anyway.

kingsree 08-17-2011 03:00 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
A thin WP7 device (thickness of 0.4 inches and under) similar to the likes of Focus, Iphone 4 , SGS II, + FFC + large bright screen is what Sprint needs before christmas.

Or else I will probably shift to AT&T.

GoodThings2Life 08-17-2011 07:05 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
kingsree,

Every day I look at the HD7S and think, "I really want one of those. Right now." I don't even care about the lack of a front-facing camera that much.

Then I go to work and deal with an AT&T telecomm issue at one of my stores or hospital, and I am reminded of why I loathe AT&T with ever fiber of my being and view them as the most sinister source of evil on this planet. :)

fixxxer2012 08-26-2011 03:24 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2137998)
@fixxxer2008
probably won't be thinking the same thing once mango gets out. was it really worth saying this in the wp7 section? we hadn't had any trolls or bashers around here in awhile and I would rather it stay that way. I would hate to have to start acting like I did last year again.


it wasn't trolling, it was my opinion. wp7 isn't that groundbreaking. 90% of all winmo devs moved to android. it's going to take alot to bring them back.

eric12341 08-26-2011 03:35 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by fixxxer2008 (Post 2140843)
it wasn't trolling, it was my opinion. wp7 isn't that groundbreaking. 90% of all winmo devs moved to android. it's going to take alot to bring them back.

it is trolling whether u deny it or not. wp7 has alot of developer support,they are just waiting for mango to release their apps, FFCs are coming as well as tethering support so now no android supremacists will have nothing to hate on wp7 for unless they just don't like MS.

darren.wlsn1 08-26-2011 03:58 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by eric12341 (Post 2140847)
it is trolling whether u deny it or not. wp7 has alot of developer support,they are just waiting for mango to release their apps, FFCs are coming as well as tethering support so now no android supremacists will have nothing to hate on wp7 for unless they just don't like MS.

Relax eric, he is posting a opinion thats actually true and at this time I see 0 development but I get the mango part. Screen size is such a issue imo and its killing wp and you can deny it all you want.

eric12341 08-26-2011 04:54 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
Quote:

Originally Posted by darren.wlsn1 (Post 2140849)
Relax eric, he is posting a opinion thats actually true and at this time I see 0 development but I get the mango part. Screen size is such a issue imo and its killing wp and you can deny it all you want.

how big were the screens of android devices when they first came out? alot smaller than even the first WP7 devices. I rest my case.

orangekid 08-26-2011 05:53 PM

Re: WP7 better customer satisfaction than Android, not quite iOS yet.
 
What's weird is one of the very first devices (mozart) had a 4.3" screen.


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