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Old 06-10-2009, 01:29 PM
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Help! Now I'm really confused! (Question with MMS/Data) --- Verizon

Hello again everyone. After upgrading to a XV6900, I no longer was charged per minute, instead I got switched to the new nationwide where I am charged 1.5 cents per kilobyte. I did not sign up for a data package. I've noticed that sending picture messages counts as using data, so I decided to call Verizon Wireless customer service to figure out why. The guy basically told me that, as a feature of my device, and due to the unlimited text package, I can browse the internet and do anything data related without being charged. I KNOW that I don't have a 30 or 45$ data package... so what gives?

Can anyone give me a straight answer? Do I have unlimited data, as he said, or just for MMS?
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Old 06-10-2009, 05:47 PM
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Re: Help! Now I'm really confused! (Question with MMS/Data) --- Verizon

Here's a little update. I just got off the phone with another customer service rep. and he told me that I have the unlimited data plan. I went to My Verizon, and low and behold, a 30$ monthly charge. When I ordered the phone, I selected 1.5 c/Kb. And when I tried removing the data plan, it told me that 'You must select at least one PDA/Smartphone feature'. So, my mother is going to kill me when she gets the bill at the end of the month...

I guess this thread can be closed, because I figured out the problem.
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