Is it Just me, or is the Voicemail # ACCURATE NOW?

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Originally Posted by Success100

just confirmed with sprint they are switching to a new voicemail system that supports real time voicemail. No information on roll out schedule but she says that everyones should be working within the next week or two

Interesting. I emailed ECare the other day about this, saying that I had friends in PA that had accurate voicemail counts... their response:

Thank you for contacting Sprint. I will be happy to assist you
regarding voicemail.

I understand your concern regarding the voicemail. However, we do not
have any such update. The voicemail count reflects only one unread mail
as usual. Thus, I request you to ask your friend to powercycle the
phone. To powercycle, switch off the phone and switch it back on after
60 seconds.

Further, I have also forwarded the case to the technical department.
One of our specialists will contact you within 24 to 48 hours and will
be happy to assist you.

I like how they said that someone who had an accurate voicemail count should powercycle their phone, as if that would mean it was broken... hahaha!! So now I'm awaiting contact from their technical dept., that should be fun. Just for kicks, I replied to the above with:

Thanks for your response. However, upon searching online I came across a
discussion forum for Sprint users... there are tons of users on the East
Coast that are reporting similar results with accurate voicemail
counts.. someone also mentioned speaking to a Sprint tech who confirmed that you
guys are slowly migrating to a new voicemail system. This must've started within
the last 3-4 days.

Their response:

Thank you for the reply.

As mentioned in the previous email, we do not have any update regarding
the voicemail. However, I have already forwarded the case to the
technical department. Please be assured that you will be contacted from
one of our specialists from the technical department and will be happy
to assist you.

Too funny. As usual, Sprint reps very inconsistent with their knowledge/information. Oh well... hopefully when (if) the tech calls, he tells me that it'll be working in the Chicago area within the next week or two... That'd be sweet.