Class Action Against Sprint
 

As we all know, Sprint is blatantly witholding information from us of why they truly will not allow us to send MMS messages with our devices. I think it's time they see how serious we can be.

Now I do not know much about law, but I do believe we have a pretty strong case against them. What classifies a class action laws suit is this:

"Class actions lawsuits allow many people to bring small identical claims to court and have their issue be decided in a single legal proceeding."

It can consist of hundreds, thousands or millions of people. Obviously, we may only be in the hundred/thousands bracket..but we still can do this.

My question is, if this hasn't already been touched on. If I brought this to a lawyers attention, who would stand with me in this? If we can take almost everyone on this MMS problem we would have an ample enough voice to be heard.

what would be required of every one in order to do this though?

What would your claim be? Sprint never claimed the Titan did MMS

Do you think it would work?

That's a very good point. They never claimed it other than saying "capable of multimedia messaging" and the claim would be the fact that they are not only lying to our faces by saying some of the crazy things they have been... But restricting our access after we've already proven that it can be done.

maybe I am wrong here but I think I actually pay for being able to send mms

Sprint may be "blatantly withholding information" from you, but they are under no duty, legal or otherwise, to disclose it.

The courts will never order a company to provide and support a technology that the company does not want to provide. Modern class-action suits are almost always a scam, settled by the parties without a trial, where the company sued gains by giving out a discount on a future purchase, thereby increasing the likelihood that the aggrieved customers will actually make another purchase, and the lawyers gain millions of dollars for very little work. The companies see it as just another advertising expense. Google the Verizon Motorola v710 Bluetooth class action for an example of a better-than-usual outcome for a class-action. The plaintiffs had a stronger case there because they had a false advertising claim, and they got their choice of an ETF waiver to leave Verizon, a refund on the v710 if they stayed with Verizon and bought another phone, or a $25 credit if they stayed and kept their v710. I am not aware of any advertising by Sprint that claimed that the Mogul supported MMS.

edit: the Sprint web site does NOT say that Power Vision includes MMS. It does state that Power Vision includes Sprint Picture Mail, and describes it this way, which unfortunately includes the email method of sending pictures. Note that it does not claim that you can even send pictures to non-Sprint phones.

Where does it claim MMS specifically?

You may pay for it on your plan, but your device needs to support it too. I can sign up for every feature there is, but it doesn't mean I can use them all. Call them, and tell them to lower your bill because you don't use the MMS feature. I doubt it even costs you

EDITED.

Watch your language

when i bought this phone i assumed it had it as well as built in instant messaging. thanks to this site i was to get both things on my phone (i wish sprint had included both features on the phone BUT they didnt). i assumed these were both included - i didnt do my research. it is disappointing that a HIGH end phone doesnt have these features. i would be willing to sign something but unless you can find something in writing, i think we are out of luck.

there is a website http://htcclassaction.org/ that talks about a possible class action against HTC becuase of the lack of video drivers.

Regardless of the "result" of the suit. The bottom line is we are telling them that we need to be heard. Sure, they are restricting something...but it's not something they "don't want us to use" it is something they "can't make money off of yet" and THAT'S the bottom line.

Here's an example to put things into perspective, as bad of an example it may be heh.

You purchase a Bugatti EB110 because you want to go fast and get the most out of your new ride. You own this car, completely paid for...however you don't own the gas that needs to go into the car to make it run... Unfortunately the gas company has put a chemical in the gas to restrict it from going more than 70mph. But it's not helping the car at all. Infact, they cannot even give you a valid answer WHY they put the chemical in there...HOWEVER they have a few other cars that you can purchase to go faster than your car that is infinitely superior than any of the cars they can offer you.

You're telling me you wouldn't be pissed off? I am not looking at this turning into a flame thread. I am asking a question to see who would stand with me in this in hopes of it helping us be HEARD. That's all.

Whoever cannot see passed that and just assume there's "nothing we can do about it" then apparently you must have forgotten how this country was founded (BAM! haha I had to include that in there)

Jesus H. Christ, can we stop with the freakin' car analogies already?

This thread isn't meant to have people completely miss what it is meant for. If a car analogy doesn't suit your tastes. Put it into a different perspective...that is afterall, what an analogy is used for. Secondly, this is for the MMS they deliberately blocked and being the only major US carrier to do such and say "the device doesn't support it" when it obviously does. Now, this thread was to gather opinions. Not negativity. So if you have something bad to say, post it somewhere that won't be noticed. That's how flame threads start, and I specifically stated that I did not want this to be one. Thanks.

Leagally it seem to me we have nothing. however as a Sprint customer I believe it is time for me to move on maybe AT&T. It seems to me that Sprint is really trying to piss us off. What advantabge is it to them to block or MMS?
Sprint canot last too long without customers.:protest:

Regardless
 

Hows this for an analogy: The pinto of phones can do MMS, but somehow My Bugatti 6800 can't. In my opinion the only thing you can sue sprint for is being charged for a service that they REFUSE to let us use. It's not a question of MMS or not.. it's being charged for it. I'm calling them now.

phaZed

And that is where I am going with this, like I said with the post, regardless of if we have a case or not, they need to see how pissed we really are. A business THRIVES by gathering opinions from their most valuable asset: their customers. And they are doing the complete opposite. Do you think Sprint has done a survey asking how many people think PDA's should get MMS? I can guarantee you it would result with two answers only. 1 would be "yes" and 2 would be "doesn't matter" but there would be no one saying "NO WAY!! PDA'S SHOULD NEVER GET MMS THAT'S THE DEVIL's WORK!! RAWWWR!!!"
haha

So yeah, they refuse to let us use it, but don't offer a discount, let alone a solution. We've even said we would pay extra to use MMS. But they still refuse to fix it. And we are still getting charged for crap we cannot use.

The anger at Sprint is legitimate, the wanting to sue part is ridiculous. Sprint has shown that they believe the PPC market to be not so important to their bottom line by repeatedly ignoring and blatantly attacking PPC users. To block our workaround MMS solution means to US that Sprint doesn't really consider this segment of their business to be that valuable. The best/ONLY way to strike at Sprint would be to leave them as a provider, pay more for data plans elsewhere, but get all the features we want. Only when this lack of regard for PPC users hurts them in the wallet will they respond.

let me know the lawyers name when y'all are ready to go fourth

Lay out some cash bro and I'll sign on...

too funny

People are way too sue happy. What ever happened to "Buyer Beware". I researched the phone and its capabilities for HOURS before I decided I was going to purchase it. Just because you did no research on it, and figured out it doesnt have that ability after the fact, doesnt allow you to sue Sprint for it. Sprint didn't force you to buy the phone, and they give you a 30 day return window, where if you are unsatisfied, you can return it for a phone that is capable of the features you require. I hope that if you do sue Sprint over this, that the judge makes you pay for their legal fees, because its a complete waste of time, and is frivolous.

If you have a problem with sprint, call them and speak to a manager or someone else who will actually listen to your complaint, and maybe they will rectify it. Otherwise, just stop with this suing crap.

If you are unhappy with a service, why stay with that service? Sprint never said, you must use sprint, there are no options. They have a service, take it or leave it. come over to verizon....we have MMS :) you can pay $45/month for data too!

im just going to put my 2 cents in on this, since they have blocked out the mms we still have to use a hack to get to the pic site to veiw the pics sent to us... that in its self is bs... im on the sero plan and only pay 56.99 a month for every thing with mms included but till i find another company that has 1250 mins and unlimited data and every thing for that price im stuck... i love my phone and have always liked sprints prices but this has ended it for me... hell i could go with a metro pcs phone and only pay 30 bucks for unlimited every thing when in town but i travel way to much for that... sprints gut us by the balls and all we can do is figure out how and what is needed to do to give our self the ability to have a mms program:violent2:

Class Action lawsuits are bullshit anyway. When they get $1 million dollars, $900,000 for attourney and lawyer fees and the other $100,000 to repay customers, you know somethings wrong.

LOL too true.... BTW I swore we had a solution to this MMS thing here?:scratch:
Which is why I'm not that peeved about it...

Hell I asked Sprint about it before & got my UnlimitedDP down from $15 to $10 over not having it available on my handset.

CS isn't as craptastic as it was before, they were happy to reduce it for me...:mrgreen:

Can any of you who are upset because "you are paying for MMS", or it is "included in your plan", show me where in a Sprint plan it says that MMS is included, or you are separately charged for MMS? As I stated in my post a couple pages back in this thread:
If full MMS is that important to you, switch to a carrier that provides it, and pay the most likely much higher access rates.

Unless another carrier can match what SERO offer me, I WILL NOT GO AGAINST THEM.

Its one thing to not offer it for our phones. Thats fine Its not like I can start my own PCS service. But if we find a way utilizing a service we do pay for (unlimited data plans) then It is unfair to block that ability.

Chevy does not have the right to turn off the power to my dash mount GPS because I don't use their in dash nav.

There is were the argument lies and that is what we will have to demand.

Next they'll charge for wifi connection use. That is bad business bottom line. You want to limit me... let me out of contract. Give me my money back and don't offer me a service that is clearly not Unlimited.

sprint has never advertised MMS on windows platform phones.

if sending pictures phone to phone is really that important to you and you NEED a PDA, call the sprint retention services and have them exchange your phones to a palm treo 755p.

if anything, SPRINT should be the one canceling your service and making you pay the ETF for hacking into the phone and loading your own software.

My only comment is to say that if Sprint is ignoring the PPC market and thinks that its un-important, then why is it releasing so many smart phones lately? Why are they the first to market with many types of smart phones (sure, they're not always great, and sure they're not always first).

I've been a Sprint Customer for 8 years, and I just don't see what everyone is crying about. I've got a phone that does all this tricky stuff. It can send pic mail mail through email. If I'm correct, email is a more options laden method of messaging than MMS anyways.

Obviously I'm missing something.

And just so you know... I didn't buy a Bogati. That phone would have been pretty, expensive and useless... I bought the Hummer of Phones. Expensive, lots of Utility, and Gets sucky Gas mileage. oh, and sure its more expensive than a little sporty car, but I can't expect it to handle like one. How's that grab ya?

Thanks for reminding me that Sprint owns the phone.:roll:

Would it be unfair if Sprint were to block the ability to run a web server, if you were to find a way to utilize your "unlimited data plan" for that?

I'm not arguing the overuse of the network, we are arguing the use of programing to allow us to enjoy a service that has become an industry standard; and yet we are not just left out but blocked from using it altogether. Its a quick connection that probably doesn't even register on your usage compared to all the Weather, GPS, Streaming that we are allowed.

I jumped into this niche with the 6700 and I loved it. These phones are greater because of all potential they have. The coding has just turned a corner with all this touch rev. Most of this moding turns into usable product they just cant create themselves due to time or what ever. These phones will become more of the communication standard once the gen pop sees what we can do with them.

I was originally in the mind frame that we were just screwed. Im not even a programmer but i realize the importance of not supporting a community that literally makes a $600.00 phone justifiable, not just because of the parts included that we cant use. (GPS before jan)

Of all the things they can limit us to a personal message should not be one of them.

Again i say Just Bad Business.

Why dont you just use the free market system and switch to Alltel?

I would but Sprint has the better network.
 

so yeah were screwed.

Do some research fellas, there IS something being done about it, join in if you're as pissed off as the other 9,300 people on this petition...

http://www.htcclassaction.org/

What can the average joe do to help with this movement to show HTC that we want the product as advertised... besides send money to the legal fund. Hah
Im a second year law student but I cant really contribute anything. I suppose I could bring it to the attention of a professor but I doubt they would be very interested. I just know HTC needs to learn a lesson from all this.

I think many of the reports we so frequently see about the Mogul being "sluggish" and "slow" because of the RAM can actually be attributed to this issue rather than the RAM. If you have 10-12mb of free memory everything should still be running at optimal speed. I rarely drop below that. This driver issue effects EVERYTHING that is rendered on the screen (including Today screen, etc.) and not JUST video playback. This is likely WHY our Moguls seem so sluggish in comparison to some other devices when it really shouldn't. Telling its customers to "buy a Touch" 2 months after they just purchased a Mogul so they get full functionality on the same hardware is a little bit ridiculous.

Here's a question. On a few online/FedEx-the-phones-to-you websites (two that I've seen) It lists the Mogul of being Multimedia Messaging capable phone. My question is first "Multimedia Messaging capable" mean MMS capable? Second wouldn't the information they would have about the phone be directly from Sprint? I mean most of it seems something coppied from the Sprint website. (I can't provide the link from my work compy but I can from home is you guys want it.)

giancarloaf and alpine:

Please read at least enough of the thread to determine the subject matter prior to posting.

After reading all of that,
"Due to all the attention this page has been getting, CoreCodec did an early release of the new version of their CorePlayer Mobile product. They have graciously provided us with some licenses to test it out, and it significantly improves video playback. We were able to play a normal 700mb one hour TV show episode with little issue and a 350mb one hour TV show played absolutely perfect. Our tests show roughly between 25% and 100% improved performance, depending on the video. The interesting thing about this is, that they use QTV, a Qualcomm technology, to improve the video playback! Begs the question why these devices do not use QTV in this way out of the box..."

Seems like a long commerical...

Evidence?
 

http://www.cellstores.com/helperpage...781&viewmode=1
Do you think this is into Sprint gave them or something they assumed?