Re: Custom ROMS causing keyboard issues?
 

i think this is the main issue. the cable that comes lose. someone else post about this. and this is also a topic with stock TPs

im starting to think this problem has nothing to do with custom ROMs

Re: Custom ROMS causing keyboard issues?
 

Yea, for people who seem to have the issue ongoing without any resolution, it's probably a loose wire.

My keyboard has been doing fine since the one time it stopped working and after a soft reset worked fine.

TheDoctor1971, when you opened it, did you see anything that might cause any technician looking at your device to know you've ever opened it? Like stickers that had to be broken to open the device or anything of that sort?

Re: Custom ROMS causing keyboard issues?
 

There's a tiny black sticker over one of the screws but since its exposed to the elements it could have easily rubbed off at anytime so I doubt they'd consider that proof.

Either way, I was gonna get tired of sending the phone back to sprint each time. I suppose you could always say you took it to a sprint store and they removed the cover to look at it.

Re: Custom ROMS causing keyboard issues?
 

I can't get the keyboard out I don't want to break it. I can't tell what that picture is.](*,)](*,)](*,)](*,) I need help!!!!!!:violent2:

Re: Custom ROMS causing keyboard issues?
 

I am pretty sure I am having the exact same issue (loose wire) because my keyboard was working pretty crappily for a while, then I soft reset and it was fine and then it just up and stopped working. I've literally only had the phone a month and still have the stock (Sprint) rom.

I really like the phone, and don't want to get a new one if I can fix the problem myself, but I agree with Inflewence. if someone could post some more pics, or if TheLastPoet could clarify what exactly his pic means, it would be much appreciated!

Re: Custom ROMS causing keyboard issues?
 

:headbang:

yeah this is my second pro, and you gave great instructions...lol too bad my replacement is comeing already, i figured since my old one was gonna get sent in anyways i would test out your instructions, pretty cool man, the screws are a mutha**** jjust like the xbox screws only extremely small!! wow poor physical components, i am impressed with the phone but upset about this unforgivable flaw.:angry7:

Re: Custom ROMS causing keyboard issues?
 

I took the plunge and preformed surgery on my soon to be replace touch pro, it was easy with THELASTPOET's instructions and he posted a picture earlier in this thread, that really helped. it's pretty easy but if you are a smash and dash type of person don't do it because you will really rip the cable or break the phone, take your time and be careful.

once you in pull up the pic provided by THELASTPOET on page 3 post #29 of this thread you can pretty much figure out the rest, just a simple reseat of the connection. (just pull it out and push it back in) get your minds out of the gutter while your at it......now put it all back together and start it up. this should fix your pro. if not try it again and when all else fails, slap the closet idiot next to you and blame them....=D> be sure to thank THELASTPOET for the picture and the instructions they can be found at XDA also.

Re: Custom ROMS causing keyboard issues?
 

ok, didnt work my keyboard is shot for sure, but thanks for the instructions, i have no idea what is up now, i opened it up twice and reseated the connections then pet it back together and tested, both times were a no go. WTF!! possibly a short?

Re: Custom ROMS causing keyboard issues?
 

Just slapped my co-worker and blamed them as per instruction from post #47, sorry dude, now suck it up and stop crying lol.

Re: Custom ROMS causing keyboard issues?
 

Re: Custom ROMS causing keyboard issues?
 

My keyboard was giving me trouble too. I tried the instructions but didnt have any luck with plugging in my keyboard. I reflashed, relocked my phone and took to the sprint store. They confirmed it was a hardware defective keyboard and said they have had some issues with these in the last few months going bad so they keep a good stock of keyboards for tp's. confirmed, nothing to do with custom roms.

Re: Custom ROMS causing keyboard issues?
 

:headbang:I have had my TP since Sept 2008 and have flashed alot of rom's on it and have never had a problem with my keyboard. Must be the TP's coming out of a certain run that have this hardware issue.

Re: Custom ROMS causing keyboard issues?
 

Where's the relocker file? I'm taking mine to the sprint store. I'm sick of this shhhhhhhhh%

Re: Custom ROMS causing keyboard issues?
 

Yea, I had defective WiFi in my first Touch Pro which was never flashed to a custom ROM. I think we're sometimes jumping the gun a bit too quickly to blame custom ROMs for any problem that comes up. When good custom ROMs make the device better not worse. And regardless what ROM is used, hardware issues can occur.

http://forum.ppcgeeks.com/showthread.php?t=42503

Re: Custom ROMS causing keyboard issues?
 

I randomly had the same issue this morning. Soft reset and working again. How many of you guys have insurance with sprint (if something happens to the phone)? I got my TP about a month after release with sprint but I never invested in the insurance plan (starting to second guess myself now). If you dont have a insurance and have this sorta problem, if you take it to sprint are you pretty much SOL? Have any of you had results getting a replacement from sprint without having insurance this far out of the return/exchange period? I heard at one point you could get insurance at ANY time. Is that true? Would you suggest doing so? Thanks.

Re: Custom ROMS causing keyboard issues?
 

All that is answered in this thread.

Basically, if you go to Sprint without insurance they'll want to charge a service fee, even if they do the warranty exchange with HTC for you. If you don't have insurance and send the device to HTC directly, it may take some weeks, but if they can verify the problem they'll give you a replacement or fix it. The HTC warranty is good for 1 year from the original date of purchase and hardware defects like a broken keyboard are covered. So long as you don't send them a device that has a custom ROM on it, of course.

Re: Custom ROMS causing keyboard issues?
 

[QUOTE=Kevlar3D;817312]My keyboard was giving me trouble too. I tried the instructions but didnt have any luck with plugging in my keyboard. I reflashed, relocked my phone and took to the sprint store. They confirmed it was a hardware defective keyboard and said they have had some issues with these in the last few months going bad so they keep a good stock of keyboards for tp's. confirmed, nothing to do with custom roms.[/QUOTE

I can confirm this. I have been having this issue for a week now and i grabbed a keyboard off of a good TP and replaced it on mine and the issue is completely resolved. Reseating the ribbon didn't do anything for me, a whole new keyboard is needed. I only wonder how long the new one will last. I hope this doesn't become a big issue. I will look and keep track of build dates on these devices coming back and see when and where this bleeding stops. This has been the biggest issue I have seen in this device. Other than the keyboard, not many issues other than that.

Re: Custom ROMS causing keyboard issues?
 

My Keyboard started acting up a couple of days ago, like the others posted in this thread...I took mine in today to the Sprint store, and they gave me a new TP!!!!

:headbang:

fyi, I've had my TP since shortly after they came out, so I wasn't expecting a new one, but, voila!

The tech there said that they've had a lot of these come back for the same reason, so I'm wondering if they're trying to get rid of the old stock, in case it has to do with something other than just the keyboard itself.

Good luck!

Re: Custom ROMS causing keyboard issues?
 

Had mine stock when my keyboard died. I didn't have one extra file on it because I saw these threads lol. I opened it plugged stuff back in and it started working. It stopped a few days ago and now wont start again even after opening it and checking the connections. Today I was like f it I'm going to just put as much stuff on it as I can just to see what I like for when I get a new one. I flashed it like 3 times today, in the back of my mind I was hoping it would help the keyboard with no luck.

Re: Custom ROMS causing keyboard issues?
 

me too bro....me too ](*,)

Re: Custom ROMS causing keyboard issues?
 

I have the same problem and i have the stock rom i never downloaded a new rom but i need too

Re: Custom ROMS causing keyboard issues?
 

I can now confirm that it wasn't the ROM causing the problem, but the keyboard itself. I reflashed back to stock and it was having the exact same problem. I retract my original statement and now think it's definitely hardware.