Got replacement phone from Sprint, HARD SPL wont work..

znoble15 · #1 (**permalink**) 02-23-2009, 12:14 PM

i just activated a replacement Touch Pro i got from Sprint today and when i try to run the HARD SPL to unlock the phone it gives me this error
..

..
can someone PLEASE tell me how to fix this so i can run a custom ROM on the new phone...

**scrosler** · #2 (**permalink**) 02-23-2009, 12:15 PM

Quote:

Originally Posted by znoble15

i just activated a replacement Touch Pro i got from Sprint today and when i try to run the HARD SPL to unlock the phone it gives me this error
..

..
can someone PLEASE tell me how to fix this so i can run a custom ROM on the new phone...

Can you attache screenshot or post it to thread? I cant hit flickr at work.

Also, did you look in HSPL thread before starting a new one?

znoble15 · #3 (**permalink**) 02-23-2009, 12:19 PM

its error "284" and when i hit the 'insert image' it keeps doing that link crap thing

znoble15 · #4 (**permalink**) 02-23-2009, 12:21 PM

i could email you the attachment through email if you want

**scrosler** · #5 (**permalink**) 02-23-2009, 12:26 PM

Quote:

Originally Posted by znoble15

its error "284" and when i hit the 'insert image' it keeps doing that link crap thing

Oh, Ok.

Just email me then.

coldheat06 · #6 (**permalink**) 02-23-2009, 12:35 PM

znoble15, I just received a replacement TP also, and had the same problem.

Although my problem was that I had a ROM on my SD card from a previous flash (raphimg.nbh) and for some reason I was not able to do lock my phone. Hope that helps

**scrosler** · #7 (**permalink**) 02-23-2009, 12:36 PM

Quote:

Originally Posted by coldheat06

znoble15, I just received a replacement TP also, and had the same problem.

Although my problem was that I had a ROM on my SD card from a previous flash (raphimg.nbh) and for some reason I was not able to do lock my phone. Hope that helps

Thats very possible if not the case.

This error is EXACTLY what it says....

Update utility cannot see phone....

Try to place phone in bootloader mode then apply the HSPL. Make sure you have nothign on the memory card and swap USB cables / ports... Fresh reboot PC too!

SCREENSHOT HERE FOR THOSE BEHIND WEBSENSE! RUU error 284. No connection to device.

znoble15 · #8 (**permalink**) 02-23-2009, 12:38 PM

no i dont have my SD card in the new phone yet.. i just turned it on and activated it and tried to put a custom on it right away.. would Sprint super lock down devices to make them not unlockable?

**scrosler** · #9 (**permalink**) 02-23-2009, 12:38 PM

Quote:

Originally Posted by znoble15

no i dont have my SD card in the new phone yet.. i just turned it on and activated it and tried to put a custom on it right away.. would Sprint super lock down devices to make them not unlockable?

Nope, read my above comments.

znoble15 · #10 (**permalink**) 02-23-2009, 12:45 PM

well i manually put the phone in bootloader, and i got a step further, i got the progress bar to show on the phone but then i got a new error "262".. but, when i manually put it in bootloader it said SPL-.37 and it says 'security unlocked' on the top.. sooo does that mean its ready to flash a ROM?