New guy, few questions. :)

[ClintonH]

Thanks, I'll have to try that method out. The manual states to have the phone on, press and hold the down volume and enter button then hit reset. But this did not work it just gave me a soft reset every time. Any idea if a hard reset would help with the phone locking up after it goes into standby or hibernation, that's one of the problems with this phone.

Clinton

Originally Posted by Drybonz

These are the type of problems that you can definitely get help with here. You just want to 1) make sure you are familiar with site rules, policies and etiquette. 2) be patient and not give up too quickly.

To hard reset your phone turn the phone off. Then, while the phone is off, hold in the volume down button. Keep holding it, then also press and hold in the round center or "return" button. Keep holding it, then also press and hold the top "power" button. At this point you are holding in 3 buttons together and after a few seconds of holding them the screen will turn white. Then, just follow the on-screen instructions.

[Drybonz]

Originally Posted by ClintonH

Thanks, I'll have to try that method out. The manual states to have the phone on, press and hold the down volume and enter button then hit reset. But this did not work it just gave me a soft reset every time. Any idea if a hard reset would help with the phone locking up after it goes into standby or hibernation, that's one of the problems with this phone.

Yes, use the method I described. It is also physically easier to perform.

[cesium]

when the phone is on, you need to hold down the power button, vol down, center button, and the reset hole simultaneously for a few seconds

[EnemyNSA]

Its a tricky maneuver at first for sure, took me a while to figure out how to do all that with only two hands

[WithoutRemorse]

Don't give up on the diamond!.... after having mine for a few weeks, I went out and purchased 8 of these htc's (2 touch pro's and 6 diamonds). Initially they are cumbersome and a little awkward. But after a few weeks of struggling the learning curve goes through the roof.

[da_reeseboy]

Originally Posted by WithoutRemorse

Don't give up on the diamond!.... after having mine for a few weeks, I went out and purchased 8 of these htc's (2 touch pro's and 6 diamonds). Initially they are cumbersome and a little awkward. But after a few weeks of struggling the learning curve goes through the roof.

8 of them?!
...wow...

[indagroove]

Originally Posted by WithoutRemorse

Don't give up on the diamond!.... after having mine for a few weeks, I went out and purchased 8 of these htc's (2 touch pro's and 6 diamonds). Initially they are cumbersome and a little awkward. But after a few weeks of struggling the learning curve goes through the roof.

Can I have one?

[smiznith]

Originally Posted by WithoutRemorse

Don't give up on the diamond!.... after having mine for a few weeks, I went out and purchased 8 of these htc's (2 touch pro's and 6 diamonds). Initially they are cumbersome and a little awkward. But after a few weeks of struggling the learning curve goes through the roof.

shoot, have, can I just borrow a TP...lol

[stravy]

Originally Posted by da_reeseboy

8 of them?!
...wow...

what...nobody else has eight of them...

one at the home office, one in the master bedroom, one in the den, one in the master bath, one in the guest bath (in case i dont make it to the master in time), one in my car, one in the wife's car, and one at the office at work...lol

back on topic...yes i agree with withoutremorse...give it some time...you will love it

[ClintonH]

Thanks for all the replys and suggestions, they went back today. Loved the phone and interface but the reception was worse than my old phone at my work. (almost zero) Not the phones fault but Bells, and Rogers wants way too much for this phone, back on the hunt for a new phone I guess.

Clinton