Sprint HTC TP2 and Family Plan - Page 3

**shaggylive** · #21 (**permalink**) 10-19-2009, 10:39 PM

oh, my bad, that's the code I meant. lol.

glad you figured it out.

btw, ##data# does not hard reset the phone.

dimapb · #22 (**permalink**) 10-20-2009, 08:17 AM

Yes, I know. I did hard reset after refreshing ##data#.

xx8josh9xx · #23 (**permalink**) 10-20-2009, 05:35 PM

Quote:

Originally Posted by dimapb

This just reinforces my opinion of the poor customer support at Sprint, or lack there of.

i think they have improved on it a lot!!! I have been with sprint for years and i think its getting better, also i have worked in a help desk department (not for a phone company) and its hard to know everything about every device people call in about....plus most people dont know what there talking about, and you cannot see what they are doing, plus you dont have the device in front of you to do what they are doing, so its hard to help someone with out all of that......and even when they dont listen or know what your saying makes it worst.....give them some slack......