Asurion TEP training for Sprint reps...

[SolApathy]

Pretty interesting read if you have powerpoint....Not to mention phone numbers to Asurion if you really need to complain.

http://www.phoneclaim.com/doc_list/d...ant-version-q2


Here is an even larger listing, including additional carrier programs....


http://www.phoneclaim.com/doc_list/cat_view/70-all-docs

[mikejones13]

WOW!! !!

Easy to Remember: “TEP covers anything that can happen to your phone – except intentional damage.”



SO does that mean when we flash and our phones and when they break we are all good to just bring it in. No relocking needed and reflashing to stock

What if TEP is not added at POS??

•TEP can be added by any Sprint Store Rep, Sprint Care or Asurion

•

•For all enrollment issues, email TEPCorrections@asurion.com for assistance

So you can enroll at ANY TIME with insurance not just the first 30 days

NICE!!!!

I won't quote the rest but all I can say is WOW, WOW, WOW. Bet asurion/sprint doesn't like the fact this is now out on the net. Thanx for the info OP

[SolApathy]

Np.

[quick99si]

Where does it say that ALL service reps are required to have thick Spanish or Indian accent?

I spoke with one of their reps yesterday and he used more Spanish than English with me. I'm nowhere near Spanish-sounding. His English was more of a Spanglish anyway, and it definitely made me wonder if I pressed 1 for Enligh or not Though it's a bit refreshing not to deal with "Frank Parker" from India.

[nyczwillz]

you mean habib.

[ksg]

Interesting... good find!

[SolApathy]

Hopefully it will help someone better navigate & understand Asurion so you can get the most out of it.... Not to mention the fun you can have with reps that are trying to sell it to you using the script.