Long Sprint story made short...

mulhiny · #1 (**permalink**) 05-31-2009, 08:12 PM

So I hate Sprint and I wrote them an email telling them so. Then I called to tell them at the end of the month I want to cancel my contract...they are sending me a Brand new Touch Pro..all is forgiven.

**Dr.8820** · #2 (**permalink**) 05-31-2009, 09:41 PM

i'm glad it worked out for you. see, sprint does care!

Batman · #3 (**permalink**) 05-31-2009, 10:02 PM

lol that's great

mulhiny · #4 (**permalink**) 06-04-2009, 10:30 AM

Sprint does it again. Nice offer on the phone right? Well, they sent it to the wrong address and billed me for the "free" phone. I think they have it out for me. Credit on my account, another phone on the way..maybe, just maybe, they will get it right..stay tuned.

**Dr.8820** · #5 (**permalink**) 06-04-2009, 12:01 PM

don't feel too bad, my battery charger has a short and i call sprint about it(no stores had extras). they sent me a 3rd party charger(jarba) but everyone knows our chargers double as a sync cord. so now i can charge the phone but i can't sync it.

mulhiny · #6 (**permalink**) 06-04-2009, 11:12 PM

Phone is here as promised..Finally they get something right. Good luck with the charger mr8820

**Dr.8820** · #7 (**permalink**) 06-04-2009, 11:21 PM

ah man...you won't believe what i went through today! i have a new phone coming but i had to talk with no less than 12 differnt people and 2 battery charges! i'll keep you informed!

mulhiny · #8 (**permalink**) 06-07-2009, 10:16 AM

Quote:

Originally Posted by mr8820

ah man...you won't believe what i went through today! i have a new phone coming but i had to talk with no less than 12 differnt people and 2 battery charges! i'll keep you informed!

lol..oh I believe it. I really hate Sprint's customer service, but I have to admit, they always come around and hook me up nice. Just takes a lot of phone call, emails, waiting on the line, getting hung up on, etc..My plan rate is the only thing that keeps me coming back.