Thank you Sprint!

RicoTreo700wx · #1 (**permalink**) 05-03-2009, 10:39 PM

Sprint is not out of Moguls. My Mogul just quit a little over a week ago and guess what Sprint sent as a replacement? A brand new HTC-Mogul out of the box! I checked if it was a refurb by way of ##778# and it had no status of being refurbished. I couldn't believe it at first but Sprint does have a few laying around!

tc32brat · #2 (**permalink**) 05-04-2009, 08:23 AM

Quote:

Originally Posted by RicoTreo700wx

Sprint is not out of Moguls. My Mogul just quit a little over a week ago and guess what Sprint sent as a replacement? A brand new HTC-Mogul out of the box! I checked if it was a refurb by way of ##778# and it had no status of being refurbished. I couldn't believe it at first but Sprint does have a few laying around!

bet that ticked you off....i am sure you thought you were going to get the TP new...and you get a mogul....i would wait a week and make the mogul break ....keep trying ...they will run out of moguls...then you will have your TP...that you really want

RicoTreo700wx · #3 (**permalink**) 05-05-2009, 02:35 PM

Quote:

Originally Posted by tc32brat

bet that ticked you off....i am sure you thought you were going to get the TP new...and you get a mogul....i would wait a week and make the mogul break ....keep trying ...they will run out of moguls...then you will have your TP...that you really want

Yes, it did. I actually have the Touch Pro so I gave my Mogul to my girlfriend. When it died on her, I contacted Sprint via *2 to have them send a replacement. To my amazement the CSR actually told me that she would be shipped a brand new Mogul. I thought that they were mistakend and sure enough the UPS guy handed me a box with a spanking brand new Mogul in it. I was shocked! She does have an issue with sending picture mail because whenever she tries to send a picture she gets the memory is to low message. I think that alone warrants a replacement. I'll keep my fingers crossed though!