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  #41 (permalink)  
Old 03-11-2009, 11:43 PM
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Re: Sprint store is screwing me on replacement. Any ideas please
Going to bed guys. Will check back in tomorrow after talking to Tier 2. HUGE thanks to everyone for responding so quickly!!
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  #42 (permalink)  
Old 03-11-2009, 11:44 PM
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Re: Sprint store is screwing me on replacement. Any ideas please
Quote:
Originally Posted by mr8820 View Post
to quote that site:

"Services provided at no charge are device unlock/reset, phonebook swap, and software customization".

Now by Software Customization, where does that fine line end...teehee. *cough cough* custom ROM flash in repair center *cough cough*
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  #43 (permalink)  
Old 03-11-2009, 11:45 PM
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Re: Sprint store is screwing me on replacement. Any ideas please
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Originally Posted by lastson View Post
Going to bed guys. Will check back in tomorrow after talking to Tier 2. HUGE thanks to everyone for responding so quickly!!
Good luck!
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  #44 (permalink)  
Old 03-12-2009, 12:14 AM
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Re: Sprint store is screwing me on replacement. Any ideas please
Just remember, if sprint gives you the run around you can always go back to HTC for them to warranty the device
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  #45 (permalink)  
Old 03-12-2009, 11:05 AM
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Re: Sprint store is screwing me on replacement. Any ideas please
Quote:
Originally Posted by mr8820 View Post
last, if it's alot of physical damage then you might have to pay. but i would try another service center first. what's your build date?( you can check this by going to your phone pad and dial ##786# or ##778#) then scroll down a little and you'll see it.(manufacture date)
I followed this step to check my "Born On Date" and I'm nicknaming my phone Jesus because it was born on December 25th!
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  #46 (permalink)  
Old 03-12-2009, 11:15 AM
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Re: Sprint store is screwing me on replacement. Any ideas please
SUCCESS. Called Tech support Tier 2 and was on hold then got disconnected so called Regular tech support up and chose the phone does not work option. Took 5 minutes getting warranty exchange NIB on the way 3 business days. Thanks guys so much for all the help. Might actually delve into custom roms when i get the new one.
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  #47 (permalink)  
Old 03-12-2009, 12:09 PM
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Re: Sprint store is screwing me on replacement. Any ideas please
congrats lastson! just be careful on the flashing! you don't want to have to go thru this again lol!
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