EPRP + Social Engineering = PREMIER STATUS!!!

gnatsstang · #1 (**permalink**) 09-28-2010, 04:00 AM

I figured that since I was paying for the EPRP AND the 10$ fee I'd call sprint to see what they could do for me. I was paying the MINIMUM for Premier Status (59.99 + 10$ fee)

. So after talking to 3 different people about it I got a manager to listen to what I was saying finally. That was in July. fast-forward to this week.
I went to the sprint store to exchange my Evo as I had broken it with the 3.29 update. As we were finishing up I asked the rep there if he would check to see if I had premier status as a joke. When he said yes I almost fell on the floor.

If you are polite and just keep asking why you dont have it, they will send you to someone who will at some point listen. It is cool to have and shows that being patient and using LOGIC can get you something in life I dont know why i REALLY want Premier status, but hey. I'll take all iI can get away with.
Remember ; be polite. ask why the 10$ fee is not included in your plan as you can't NOT pay it. and someone will listen.

Trust me. I have it now.
sorry to run on but I was pretty happy with getting this accomplished.

**gullzway** · #2 (**permalink**) 09-28-2010, 05:40 AM

Congrats! Think I could talk them into giving me Premier Status with my Sero 500 plan that has a 22% discount??

I did get a Free Airrave recently!

Although I don't know if it would benefit me as I have never used a Sprint upgrade to get a phone in the 5 years I've had them.

**JDM_SOHC** · #3 (**permalink**) 09-28-2010, 10:24 AM

Quote:

Originally Posted by gnatsstang

I figured that since I was paying for the EPRP AND the 10$ fee I'd call sprint to see what they could do for me. I was paying the MINIMUM for Premier Status (59.99 + 10$ fee)

. So after talking to 3 different people about it I got a manager to listen to what I was saying finally. That was in July. fast-forward to this week.
I went to the sprint store to exchange my Evo as I had broken it with the 3.29 update. As we were finishing up I asked the rep there if he would check to see if I had premier status as a joke. When he said yes I almost fell on the floor.

If you are polite and just keep asking why you dont have it, they will send you to someone who will at some point listen. It is cool to have and shows that being patient and using LOGIC can get you something in life I dont know why i REALLY want Premier status, but hey. I'll take all iI can get away with.
Remember ; be polite. ask why the 10$ fee is not included in your plan as you can't NOT pay it. and someone will listen.

Trust me. I have it now.
sorry to run on but I was pretty happy with getting this accomplished.

So in the end did they take off your $10/fee..??

And are you on a single phone plan or family plan..??

gnatsstang · #4 (**permalink**) 09-28-2010, 01:43 PM

single plan.and no, if they took off 10 I would not qualify.

brol1k · #5 (**permalink**) 09-28-2010, 02:02 PM

Been with sprint for over 7 years, I been premiere in the 2nd year of it. I have 3 lines, a 3G airave in my account get 23%off the first two lines, an additional 20$ off all 3 lines and the new airave all free. plus the discount on all accessories at the sprint stores love it

KDmospd · #6 (**permalink**) 09-28-2010, 02:36 PM

I think I have an understanding of what Premiere Status is but I'm not sure so please explain.

gnatsstang · #7 (**permalink**) 09-28-2010, 03:02 PM

easiest way is to go to sprint.com log in, and see what you think of all the goodies you get.

cruise350 · #8 (**permalink**) 09-28-2010, 05:53 PM

Premier status allows you to upgrade your phone every year instead of every 2 years, and also gives you advance notice when new things are coming to sprint.

MikeOD · #9 (**permalink**) 09-28-2010, 09:49 PM

I called them bitching about broken crap enough that I just got a letter one day "hey, you're premier"...woo...new phone annually

**lkillen** · #10 (**permalink**) 09-28-2010, 10:23 PM

I had called about 3 years ago and threatened to drop my service. We had NO phone service for over a week in our area but every call resulted in some clown wanting me to pull my battery, etc., etc., even though all four phones were out! When I finally put in the Drop Service request, I was called and told I was a white glove customer and they asked what I wanted to remain with Sprint. I asked why I was a "white glove" customer and they said that I had over ten years of service with zero late or missed payments. (mine is auto-deducted so how could I ). They said it was also flagged on my accout that I had executive access. (I had emailed the board of directors liason once and complained)
She told me to go to the web site and pick a phone and it was mine. I picked the Mogul to replace my 6700, which was just coming out. It arrived 2 days later, free of charge.

Not as cool as being in the Gambino family but it is something.