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Old 07-20-2010, 10:01 AM
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VZW - lost or stolen (not!)

So a guy I work with recently switched to AT&T from VZW. He got his fresh new Iphone and I bought his Droid Eris. No problem, pretty cool phone. So I go to verizonwireless.com, log in, and try to activate the phone. I get a message saying could not complete at this time, try again later. So I call up CS, and the CS rep tells me the phone is on the negative list as "lost or stolen" and I will not be able to ativate until "whoever put it on that list calls to have it removed". So I call up my friend, and he calls CS himself. After about 20 minutes on the phone with them, they tell him that I will not be able to activate the phone until it falls off the billing cycle. Anyone ever run into this before? I've swapped phones with people, traded, activated, etc, and never have I had to wait until the end of a billing cycle to activate a phone.
I'm annoyed. I have to sit on this phone for over a week before I can activate it....
[/rant]

Last edited by juliend; 07-20-2010 at 10:05 AM.
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Old 07-20-2010, 11:22 AM
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Re: VZW - lost or stolen (not!)

Did he report it lost or stolen in the first place? Did he close out his account BEFORE you tried to activate, or did he do a port of his number? Porting messes up account closing sometimes so that may be where it came from. Sucks that you have to wait.
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Old 07-22-2010, 01:12 PM
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Re: VZW - lost or stolen (not!)

Not sure if he ported his number or not. He did close the account before he sold me the phone though. It kinda does suck, but it'll be over soon enough I guess. Couple more days is all.....
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