4G Issues and Resolutions Post Here

[KINYA]

Hi everyone hope you are enjoying your evo. I live in nashville tm and their is 4G in my area and around town. Now with that said I will get to my question for you when I call sprint because my phone won't connect to 4G they tell me its not up and running in Nashville but my phone shows that there is 4G available and my wife and friends Evo connects to 4G They called and sprint turned on their 4G service but when I called they said that I am not on their 4G map


My question is does any know how to turn 4G on or does sprint have to do it