4G Issues and Resolutions Post Here

[KINYA]

MOD EDIT: Lets try to set this up to be a bit more useful.
So as not to bury information on establishing, utilizing, fixing, figuring things out.. .re: 4G and who/what areas do or do not have 4G and what speeds.. lets split it up.

Post here for scenario A: establishing, utilizing, fixing, figuring things out about how to do it all 4G

Post in the other sticky for scenario B: All discussion related to who has/doesn't have 4G, when its coming to where, and how fast/slow it works.

Thanks!! Eenie!



Hi everyone hope you are enjoying your evo. I live in nashville tm and their is 4G in my area and around town. Now with that said I will get to my question for you when I call sprint because my phone won't connect to 4G they tell me its not up and running in Nashville but my phone shows that there is 4G available and my wife and friends Evo connects to 4G They called and sprint turned on their 4G service but when I called they said that I am not on their 4G map


My question is does any know how to turn 4G on or does sprint have to do it

[Biofall]

Originally Posted by KINYA

Hi everyone hope you are enjoying your evo. I live in nashville tm and their is 4G in my area and around town. Now with that said I will get to my question for you when I call sprint because my phone won't connect to 4G they tell me its not up and running in Nashville but my phone shows that there is 4G available and my wife and friends Evo connects to 4G They called and sprint turned on their 4G service but when I called they said that I am not on their 4G map

Originally Posted by KINYA

My question is does any know how to turn 4G on or does sprint have to do it

You do it from your phone's com settings. go to add widget and put the 4g switch on a page, then activate it.

[Dsh897]

yes you can turn it off and on from your phone

[KINYA]

The 4G switch is activated

[KINYA]

My wife said she called sprint when she noticed she had a 4G signal but it wouldn't connect sprint reprovisioned her phone for 4G but when I call they tell me that I don't have 4G in my area

[Konfuzion]

Originally Posted by KINYA

The 4G switch is activated

Take the phone back to a sprint store then, sounds defective.

[KINYA]

I took it to the store the tech said that until the see Nashville aS having 4G that they won't update the phone for 4G

[Cicatrize]

Are you trying to use 4G in the same exact spot as the other people? I've heard one block or even a couple buildings can make a difference.

[fenixjn]

You know there was someone here sometime ago. He said that some markets had 4G equipment installed but only a few authorized devices can connect for testing and measurement purposes only. I'm pretty sure this is your case, your city has it but it not public yet.

[p-slim]

what do you mean by Sprint has to turn it on? If you're in a 4g area it will automatically connect to the 4g signal if its available.

Sent from my Evo using Tapatalk