sprint picture mail gone?

**CaliBoyPhillip** · #1 (**permalink**) 12-30-2009, 09:34 PM

I'm on a sprint family everything data plan 130$ monthly or what ever, just tried logging into my sprint picture mail via online and it said this "
Your account including 1 pictures and 0 videos will be deleted on January 6th, 2010. If you would like to continue to store your pictures and videos, you will need to add Sprint Picture Mail back to your Sprint Service Plan. You can do this by logging in to your account on Sprint.com, calling customer care, or contacting your account administrator and adding the Sprint Picture Mail service.
Please click the button below to download your pictures and videos to your PC. " how did this happen... i don't want to call cs right now to fight over bs lol

**w7excursion** · #2 (**permalink**) 12-30-2009, 10:04 PM

Call tech support. Its a system glitch. I better check mine to make sure lol....

**CaliBoyPhillip** · #3 (**permalink**) 12-30-2009, 10:05 PM

Quote:

Originally Posted by w7excursion

Call tech support. Its a system glitch. I better check mine to make sure lol....

I'm talking to sprint, apparently really important pictures send to me by a friend in the uk were deleted in the process! which I'm extremely po at... and he didn't fix anything and hanged up saying call back later.

**w7excursion** · #4 (**permalink**) 12-30-2009, 10:08 PM

Keep calling back. Retentions is an option. I would have them add it back and give me a credit for their mistake.

**CaliBoyPhillip** · #5 (**permalink**) 12-30-2009, 10:28 PM

Well, i just did an e-chat, I chated with a non smart person.. couldn't fix my issue! all pictures deleted, I'm pissed off, my data isn't working now...